Senior User Experience Designer

Who are we?

Fulcrum Digital is a leading IT services and business platform company. We partner with global companies from diverse industries, including banking and financial services, insurance, higher education, food services, retail, manufacturing, and eCommerce. With expertise in digital transformation, machine learning, and emerging technologies, we offer a consulting-led, integrated suite of enterprise-grade software products, services, and solutions.

Requirements

We are seeking an exceptional Senior UI / UX Designer to join our innovative team in Boston. As a key member of our creative and cross-functional teams, you will drive design excellence by combining user-centered thinking, aesthetic sensibility, and technical expertise to build intuitive, high-quality digital solutions.

If you're a highly skilled UI / UX expert with a passion for crafting seamless, beautiful user experiences and collaborating with talented professionals across disciplines, we'd love to meet you.

Key Responsibilities :

• Innovative UI Design

Lead the design of visually compelling, user-centric interfaces for web, mobile, and enterprise applications. Ensure brand consistency, design cohesion, and impeccable quality throughout the product lifecycle.

Employ advanced research techniques, including user interviews, surveys, usability testing, and analytics, to understand and anticipate user needs. Translate research insights into actionable design strategies that enhance user satisfaction.

Create interactive wireframes, prototypes, and high-fidelity mockups that effectively communicate design concepts, user flows, and interaction patterns to stakeholders and developers.

Collaborate seamlessly with developers, product managers, business stakeholders, and other teams to ensure that design solutions are technically feasible, aligned with business goals, and optimized for performance.

Champion an iterative design process by conducting regular usability testing, refining user flows, and continuously optimizing designs based on feedback and real user data.

Contribute to the evolution and consistency of design systems, ensuring scalable, reusable components that align with our brand guidelines and enhance product consistency.

Design user interactions that are intuitive, delightful, and accessible. Focus on micro-interactions and motion design to create engaging user journeys that align with business goals.

Constantly monitor and integrate emerging UI / UX trends, tools, and best practices to keep the company’s design output fresh, competitive, and user-first.

Required Qualifications :

Bachelor’s degree in Graphic Design, Interaction Design, HCI, or a related field (or equivalent work experience). Master’s degree is a plus.

5 years of proven experience in UI / UX design for web, mobile, and enterprise applications, including end-to-end design solutions.

A standout portfolio that demonstrates your deep expertise in UI / UX design, showcasing your ability to create complex, user-centered design solutions with clear documentation of your design process.

Advanced proficiency in design tools such as Figma, Sketch, Adobe XD, and other industry-standard design software. Experience with design systems management is a plus.

Expertise in conducting qualitative and quantitative research, including user interviews, surveys, usability testing, A / B testing, and analytics to inform design decisions.

Solid understanding of front-end development (HTML, CSS, JavaScript) to bridge the gap between design and implementation. Familiarity with basic development workflows is highly desirable.

Deep understanding of mobile-first design principles, responsive design, and optimizing user experiences across devices and screen sizes.

Expertise in applying UCD principles throughout the product lifecycle, including accessibility standards, cognitive load reduction, and user flow optimization.

Exceptional communication and collaboration skills with the ability to engage and influence cross-functional teams and stakeholders.

Desired Skills & Competencies :

Ability to lead design initiatives and mentor junior designers. Experience influencing design direction and driving design vision within a team or organization.

Strong attention to detail, with a commitment to delivering high-quality, pixel-perfect design. Passionate about continuous improvement and driving measurable user experience outcomes.

Strong analytical and problem-solving skills, with the ability to tackle complex design challenges and think strategically while keeping the user at the center.

Proficient in Agile methodology and working in fast-paced, iterative environments. Comfortable with rapid prototyping and adapting designs based on feedback.

Deep knowledge of web accessibility standards (WCAG), inclusive design practices, and designing for diverse user groups and abilities.