What are the responsibilities and job description for the Food Runner - Asia - Azteca position at Full House Resorts?
A Food Runner is responsible for supporting waitstaff in carrying beverages and meal items to designated tables
Essential Job Functions:
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Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
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Deliver food orders to a variety of customers in a timely manner.
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Accurately explain food orders to chefs, with specific attention to allergies and special requests.
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Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
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Uphold our food health safety and sanitation principles.
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Occasionally check on customers to handle any impromptu requests or issues.
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Remove dirty dishes from the table.
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Inform management of customer feedback
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Deliver food orders to customers quickly and accurately
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Uphold sanitation and food safety principles
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Bus tables by removing dirty dishes and trash
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Check in with customers to ensure their experience is satisfactory
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Relay reports of customer satisfaction to the management and relevant parties
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Ensure patrons have all the appropriate tableware they need to properly enjoy their food
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Assist setting up tables before service with appropriate utensils, napkins and decorations
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Handle various impromptu requests from customers
EDUCATION and/or EXPERIENCE:
Preferred:
Bi-lingual a plus
CERTIFICATES, LICENSES, REGISTRATIONS:
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
KNOWLEDGE/SKILLS/ABILITIES:
● Outstanding communication and people skills.
● Ability to stay professional in a stressful work environment.
● Superb multitasking skills.