What are the responsibilities and job description for the Surveillance Operator position at Full House Resorts?
Observe gaming and non-gaming activity by monitoring electronic surveillance equipment to ensure compliance with applicable laws, procedures, regulations, and rules, and protect company assets from illegal or questionable activities.
Essential Job Functions:
- Excellent internal/external guest service;
- Observe, document, and report any variances to the company, internal controls, policies and procedures, money handling activity,and all state and federal regulations
- Complete daily audits of department activity, duty logs, and cooperate with departments during investigations;
- Continuously monitor CCTV;
- Ensure that the integrity and confidentiality in the department is maintained;
- Maintain a team approach to all shift activities;
- Record and observe all casino games, count room, slots, casino cage and non–gaming areas;
- Must possess a working knowledge of all casino games, policies and procedures, card counting techniques and having a working knowledge of different cheating techniques;
- Write detailed investigative reports;
- Effectively communicate with all departments;
- Other job-related duties as assigned;
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Illinois Gaming Board Minimum Internal Control Standards.
Education and/or Experience:
- High School/GED
- 0 months- 1-year related experience
Preferred:
- Bilingual a plus
Knowledge/Skills/Abilities:
- Knowledge of all Casino Games.
- Knowledge of CCTV system, working knowledge of Microsoft Office programs.
- Exposed to smoke, bright lights, loud noise
- Able to climb, stoop, bend, and lift a minimum of 50 pounds
Benefits
- Medical, Dental, & Vision
- Voluntary Life, AD&D, &
- Disability Insurance
- Volunteer Time Off,
- Ventra Program
- 401K Employer Match
- Paid Time Off
- Tuition Reimbursement
Salary Range:
$17.10 - $18.00
Salary : $17 - $18
