Table Games Dealer/ Dual Rate Supervisor

Essential Job Duties and Responsibilities: 

1. Respond to visual and oral signals from customers and fellow employees.
2. Pitch cards, handle money efficiently, and handle chips in a professional manner.
3. Conduct gambling games such as Blackjack, Craps, or Roulette, following all applicable rules and regulations.
4. Manipulate cards, chips, and gaming devices such as roulette wheels and craps sticks accurately. 
5. Keep track of the game and players’ actions.
6. Perform quick basic math calculations, including addition, subtraction, multiplication, and division to accept bets, pay winners, and collect from losers.
7. Responsible for the protection and control of the game being dealt and notifying the Pit Supervisor of any irregularities.
8. Maintain a superior and courteous atmosphere providing the customer with a pleasant gaming experience.
9. Advise Pit Supervisor of any player disputes or arguments that may arise during the game and of any important relevant factors regarding specific players. 
10. Assist customers in playing and ensure adherence to established rules, policies and procedures. 
11. Maintain effective working relationships and good customer service skills with all guests and employees. Provides personal attention and assistance to customers by verifying customer winnings and explaining gaming rules and regulations. Acts to keep customers satisfied and motivated to return regardless of if they win or lose.
12. Wears and maintains all uniforms properly, including nametag and gaming license.
13. Maintains alertness for the performance of all responsibilities, and a general awareness of casino operations at all times. Verifies customers are 21 years of age or older.
14. Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business.
15. Performs duties in compliance with the Colorado Limited Gaming Act, internal policies and procedures, Internal Control Minimum Procedures, Colorado Limited Gaming Regulations. Includes special attention to underage gaming as well as recommendations to Table Games Supervisors in reference to alcohol consumption by patrons.
16. Works and performs dual rate supervisor duties. This includes monitoring game play and settling customer disputes in a professional and courteous manner.
17. Performs other duties, including special projects, as needed and directed.

QUALIFICATION REQUIREMENTS: Must be able to stand for an entire work shift with standard breaks. Demonstrated working knowledge of Table Games, and dexterity with table games equipment. Possesses excellent customer service skills and upholds 4-star standards. Demonstrated ability performing basic math, including addition, subtraction, multiplication and division. We will train the right canidate.

EDUCATION AND/OR EXPERIENCE: Graduation from high school or equivalent. Graduation from Dealer School or equivalent is desired.  Must have experience dealing Blackjack in some capacity. Prefer experience as a dealer dealing Roulette or Craps. 

LANGUAGE SKILLS: Able to communicate clearly and tactfully. Demonstrated effective and diplomatic oral and written communication skills using English.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid and current State of Colorado Gaming License.  Must be at least eighteen (18) years of age.

OTHER SKILLS/ABILITIES:  Demonstrated experience dealing Blackjack in some capacity is preferred. Prefer experience dealing Roulette and/or Craps. Demonstrated knowledge of casino operations, and gaming rules and regulations.

PHYSICAL DEMANDS: Essential duties involve performing physical exertion including dexterity with cards, brisk walking, climbing stairs, stooping, bending, stretching, reaching, pushing, and standing for an entire work shift with standard breaks.  Essential duties require lifting up to 30 pounds and working any day of the week, any shift of the day, with additional hours occasionally required. 

Compensation and Benefits:

$11.79 per hour depending on experience plus gratuities (dealers hold their own tips)

Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, free transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks, and more.

Salary : $12