What are the responsibilities and job description for the Cashier Host/Hostess position at Full Steam Dumpling?
Job Overview:
We are seeking a friendly and organized Host/Host to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive dining experience.
Responsibilities:
- Greet guests with a warm welcome and seat them accordingly
- Manage reservations and waitlists efficiently
- Provide menus and relay any specials or promotions to guests
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Answer phone calls and answer questions with professionalism
- Collaborate with servers and kitchen staff to ensure smooth operations
- Handle guest inquiries and resolve any issues promptly
Qualifications:
- Excellent phone etiquette and strong communication skills
- Prior experience in customer service or guest relations preferred
- Familiarity with POS systems, especially Square POS, is a plus
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Basic knowledge of food service and restaurant operations
- Strong interpersonal skills to interact effectively with guests and team members
If you are passionate about delivering exceptional service and creating memorable experiences for guests, we would love to have you join our team as a Host/Host.
Job Type: Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 22 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- Evening shift
Ability to Commute:
- Santa Cruz, CA 95060 (Required)
Work Location: In person
Salary : $17 - $19