What are the responsibilities and job description for the Optical Service Rep - Full time - Southfield position at Full time - Southfield - Henry Ford Health - Careers Careers?
GENERAL SUMMARY:
Responsible for assisting the doctor with providing thorough comprehensive visual exams, medical exams, office visits, in-office minor medical procedures, and contact lens follow-ups by performing preliminary testing, electronic medical record entries, contact lens classes, support duties, and post exam follow-up. Responsible for being a support to the management team with training the team and following the standardized training programs in a timely manner, creating and maintaining the department team schedule, manage the patient schedule, communicating goals to the team, conducting and participating in department meetings. Acts as a role model in providing excellent patient care by exceeding patient's expectations.
EDUCATION & EXPERIENCE:
- Requires High School Diploma or G.E.D.
- Requires at least six months experience in the Optometric Tech position.
- Must have the ability to use basic math skills.
- Completion of all required training. Retail or Hospitality experience preferred.
- American Board of Opticianry Certification (ABOC) and or National Contact Lens Examiners Certification (NCLE) preferred.
- Prior management experience preferred.
- Must have the ability to stand and walk for long periods of time and occasionally lift and or move up to 50 pounds.
- Requires the leadership skills and drive to achieve office goals and outcomes.
- Must be able to motivate and direct a team of professionals.
- Requires completion of all training courses as directed by Henry Ford OptimEyes, including completing the HFHS Leadership Charge training program.
