Patient Financial Counselor

Financial Counselor Opportunity - Behavioral Health

Fuller Hospital is a 109-bed licensed, private psychiatric facility located in South Attleboro, Massachusetts providing inpatient and outpatient behavioral health services to residents of Massachusetts and Rhode Island. Inpatient units are designed to treat adults with general psychiatric or intellectual disabilities, as well as adolescents with general psychiatric issues. Patients with co-occurring psychiatric and substance abuse disorders can be treated on most units. Fuller Hospital also provides a less intensive Partial Hospitalization Program (PHP) to patients with psychiatric and co-occurring psychiatric and substance abuse disorders.

The Financial Counselor is responsible for interviewing and counseling patients about all aspects of the patient accounting process around their treatment at Fuller Hospital.

Responsibilities

• Verifies patient insurance coverage with third-party payers via website or telephone daily on all current patients, as well as new admissions
• Researches alternative insurance or payment options while navigating and updating various patient accounting systems
• Assembles admission and insurance records for new admissions and submits them in the system
• Calculates and collects patient’s co-insurance, co-pay and deductibles based on verified policy provisions
• Assists patients with completing Medicaid applications and follows up on submissions
• Assists patients with questions about their bills
• Assists medical staff with insurance questions
• Reviews self-pay accounts and calls on unpaid balances to collect
• Sets up payment plans
• Prepares non-collectible accounts for bad debt
• Trains new admissions staff on initial insurance verification

Benefit Highlights

• Student Loan Repayment - $200 per month
• Challenging and rewarding work environment
• Competitive Compensation
• Generous Paid Time Off - 26 Days per year roll over
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with generous company match and discounted stock plan
• Career development opportunities within UHS and its 300 Subsidiaries
• Tuition Reimbursement - $5,000 per year

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were over $11 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has over 89,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. www.uhsinc.com

Requirements

• Education: High School Diploma or GED required
• Experience: Two (2) years of behavioral health billing/collections experience preferred

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 5x8
• 8 hour shift
• Monday to Friday
• Morning shift

Education:

• High school or equivalent (Preferred)

Experience:

• behavioral health billing/collections: 1 year (Required)

Ability to Commute:

• Attleboro, MA 02703 (Required)

Work Location: In person

Salary : $11 - $5,000