Admissions Clerk

12 Hour Shifts / 6:30 PM - 6:30a AM / Saturday Night / PRN

The Admissions Clerk arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities.

JOB REQUIREMENTS

Education: High school diploma or GED required.

Other: Ability to read, write and communicate effectively. Computer and office equipment skills required. Ability to multi-task and work in a fast-paced environment. Ability to operate effectively in a team, as well as independently, contributing positively to team operations and working relationships is required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without an accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform the following: Must have the ability to communicate effectively, orally and in writing, to solve problems and make decisions. Spend 8 hours or more on the telephone, in front of computer, monitor or similar screen utilizing keyboard and/or mouse, daily. Ability to stand, walk, bend, squat, twist, and occasionally lift up to 20 pounds. Keen sense of hearing and visual acuity with or without correction required. Must be able to handle critical and highly stressful situations with efficiency and composure.

Work Environment:

Office setting

Position Type and Expected Hours of Work

Office staff: Varies, typically 3 nights a week, 12 hour shifts. Holidays & Weekends as needed.

Essential Duties and Responsibilities:

Responsible for accepting reservations for hospital services

Responsible for scheduling admissions and outpatient procedures, obtaining authorization and verifying insurance eligibility.

Responsible for interviewing patients or their representative, where admission is unscheduled, for obtaining personal information or verifying information already on file, including emergency numbers and insurance information.

Responsible for obtaining signatures on Conditions of Admission and initiating the advance directive process.

Provides information to the patient/representative regarding billing, complaint process, patient rights, HIPAA and visiting hours. Distributes hospital specific literature.

Responsible for insuring that a patient's valuables are taken home by a family member or secured in the safe.

Communicates appropriately and clearly to supervisor, nurse managers, coworkers and physicians.

Consults other departments as appropriate to provide for an interdisciplinary approach to the patient's needs.

Responsible for knowing hospital policies and being familiar with available hospital services.

Refers patient to the Financial Counselor as needed.

Demonstrates an ability to be flexible, organized and function well in stressful situations.

Treats patients and their families with respect and dignity; ensures confidentiality of patient's records.

Interacts professionally with patient/family and provides explanations and verbal reassurance as necessary.

Maintains a good working relationship both within the department and with other departments.

Ensures that documentation meets current standards and policies.

Answers the telephone in a polite manner and communicates information to the appropriate staff/family member.

Manages and operates equipment safely and correctly.

Checks and stocks supplies as needed.

Performs other related duties as assigned.

Expected hours: 12 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Night shift

Work Location: In person

Salary : $12 - $13