What are the responsibilities and job description for the Internal Service Advisor (Factory Connect) position at Fun Town RV?
Fun Town RV is Texas’s largest RV Chain, with 12 locations and growing!
Fun Town RV Cleburne is the Largest Towable RV dealer in the Nation; all our current locations are in the top 40 Nationally!
Fun Town RV carries the top towable brands in the USA.
Currently located in DFW, Waco, San Angelo, Houston, Giddings, Denton, Rockwall, Purcell OK, Thackerville OK, Tyler TX, Elkhart IN and our newest location in Conroe TX.
Essential Duties and Responsibilities:
- Create work orders for preparation of the sale of inventoried units to include PDI and warranty work orders.
- Review, audit and file work orders for processing.
- Maintain the documentation of work orders.
- Ensure the accuracy of work order logs.
- Review all parts orders required to complete repairs, orders and installs.
- Communicate with internal staff.
- Ability to focus and follow through on internal customer job needs and requests.
- Timely follow through on customer billing.
- Organization of all job details.
- Monitor and report on deadlines and risks.
- Other duties as assigned.
- High school diploma or equivalent.
- Strong computer skills.
- Excellent customer service skills.
- Excellent organizational/sequencing skills.
- Excellent communication and listening skills to resolve issues in a professional and tactful manner over the phone or in person.
We offer a competitive salary and an excellent benefit package including:
- Major Medical – Dental – Vision – Life Insurance
- Paid Time Off
- Paid Holidays
- 401K (profit sharing)
- Christmas Savings Plan
- Employee Discounts in Company Store
Fun Town RV is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the US.
Drug screen, driving record and background checks may be conducted prior to, and during employment.
Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV
