Salesforce Administrator

Application Link: JOB OPENINGS

At Functional Devices, Inc., we have been providing top-quality products to a diverse range of industries since 1969. Our offerings include building automation, HVAC, lighting, electrical, panel shops, fire & safety, wireless, and power monitoring solutions. Located in Indiana, we pride ourselves on manufacturing products that are rigorously tested for quality before leaving the production floor. Our Core Values reflect our commitment to excellence, innovation, collaboration, and integrity.

We are currently seeking a talented individual to join our team as a Salesforce Administrator. As a growing company that values its employees, we offer a fantastic work culture and a wide range of benefits, including health, dental, vision, and life insurance, Short Term Disability, 10 paid holidays, tuition assistance, paid parental leave, and more. Functional Devices, Inc. is an EEO employer, and we welcome applicants from all backgrounds. If you are passionate about your work and want to join a company that is dedicated to excellence, we encourage you to apply today.

GENERAL SUMMARY

The Salesforce Administrator will be critical in managing and optimizing a Salesforce environment, including Service Cloud, Sales Cloud, and Commerce platforms. The ideal candidate will work closely with various departments to ensure our Salesforce instance aligns with our business goals, driving productivity and enhancing customer experience.

ESSENTIAL JOB FUNCTIONS*

• Administer and manage Salesforce Sales Cloud, Commerce Cloud, preferably Heroku, and related apps.
• Configure, customize, and optimize Salesforce to meet the needs of Sales, Marketing, and Customer Service teams.
• Design and implement workflows, reports, dashboards, and automation processes.
• Troubleshoot and resolve Salesforce issues promptly.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Manage data integrity, deduplication, and cleansing processes.
• Provide training and support to end-users, ensuring adoption of Salesforce best practices.
• Stay updated on Salesforce releases, features, and best practices to optimize our platform.
• Maintain system documentation and ensure compliance with data privacy policies.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each of the above essential functions satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, physical and environment conditions required of the employee on the job.

EDUCATION AND EXPERIENCE

• Salesforce Administrator Certification required
• Additional certifications (Advanced Admin, Data Cloud Consultant, etc.) are a plus but not required
• Minimum 2-4 years of work-related experience.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong knowledge of Salesforce configurations, including user management, profiles, permissions sets, flows, and reporting.
• Experience with Salesforce report types, reports, dashboards, and data management tools.
• Excellent problem-solving, communication, and project management skills.
• Ability to work independently and collaboratively in a team environment
• Preferred, Not Required: Familiarity with Apex, Lightning Web Components, and Salesforce integrations.

PHYSICAL AND MENTAL DEMANDS (include but are not limited to:)

While performing the duties of this job, the employee is regularly required to talk and listen. The employee is frequently required to use hands and fingers, reach with arms and hands, and sit. The employee must have the manual ability and dexterity to use mouse and keyboard for prolonged periods of time, the cognitive, intellectual, and mental functions necessary to handle more than one complex task at a time. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. Prolonged periods sitting at a desk and working on a computer.

WORK ENVIRONMENT

Flexible hybrid work environment designed to foster collaboration, productivity, and work-life balance. Our office environment is moderately quiet, with normal noise levels, and a typical office setup. Employees should have a similar setup when working from home, with a dedicated space that provides the ability to focus and is free from any safety hazards.

Direct reports

• No

 *     External and internal applicants, as well as position incumbents who become disabled as defined under the Americans With Disabilities Act, must be able to perform the essential job functions either unaided or with the assistance of reasonable accommodations, to be determined based on the individual assessment.

Application Link: JOB OPENINGS