Doctor's Administrative Assistant

Job Overview
We are seeking a detail-oriented and proactive Administrative Assistant to join our team. The ideal candidate will be responsible for providing comprehensive administrative support to ensure efficient operation of the office. This role requires excellent organizational skills, a strong ability to manage multiple tasks, and a commitment to delivering exceptional customer service.

Duties

• Perform general administrative tasks including data entry and managing correspondence.
• Perform New Patient discovery calls and recordkeeping of each call.
• Input lab results to create detailed patient copies used for education during their appointments.
• Work as a liaison between the office and Quest/LabCorp.
• Assist in office management activities to maintain a productive work environment.
• Provide customer support by addressing inquiries and resolving issues in a timely manner.
• Prepare and proofread documents to ensure accuracy and professionalism.
• Maintain organized records and databases, ensuring data integrity and confidentiality.
• Manage Laboratory Bills as they relate to each patient and problem solve any mistakes.
• Coordinate meetings and appointments as needed.
• Utilize computer software for various administrative functions, ensuring efficient workflow.
• Support team members with special projects or additional duties as assigned.

Skills

• Strong organizational skills with the ability to prioritize tasks effectively.
• Proficient in data entry with attention to detail for accuracy.
• Solid administrative skills with experience in office management preferred.
• High level of computer literacy, including proficiency in Microsoft Office Suite or similar software.
• Excellent customer service skills with a focus on providing support and assistance to clients and doctor.
• Strong proofreading skills to ensure all documents and correspondence are clear and error-free.

We invite qualified candidates who are eager to contribute positively to our team environment while enhancing their professional development through this role as an Administrative Assistant.

Job Type: Part-time

Pay: $16.00 - $17.50 per hour

Expected hours: 22 – 26 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Monday to Friday

Application Question(s):

• Give me an example of difficult customer or patient interface that ended well for both parties.
• Do you have any experience working in or using alternative healthcare or Functional Medicine?

Ability to Commute:

• Wilmington, NC 28403 (Required)

Work Location: In person

Salary : $16 - $18