What are the responsibilities and job description for the Client Engagement Specialist position at Functional Nutrition Resources?
Join Our Mission: Empowering Health, Transforming Lives
Are you passionate about wellness, proactive communication, and making a genuine difference in people’s lives? At Functional Nutrition Resources, we believe every interaction is an opportunity to transform a life. If you’re someone who brings energy, empathy, and organization to every conversation, you might be the perfect fit for our team.
About Us
At Functional Nutrition Resources, we’re more than just a clinic—we’re a movement dedicated to empowering individuals to reclaim their health and live with purpose. Rooted in functional medicine, our approach uncovers the root causes of health issues while supporting practice members on their transformative journey.
The Role
Client Engagement Specialist, you are the face and voice of Functional Nutrition Resources. You will engage new potential clients, nurture relationships with current practice members, and convert inquiries into scheduled appointments. Working primarily by phone (with supportive use of text and social messaging), you ensure that every client receives personalized care. Your role is pivotal in creating seamless communication and operational excellence—connecting with key contacts, managing tasks efficiently, and ultimately changing lives.
What Success Looks Like
- Compassionate Engagement: You see each call and message as an opportunity to create meaningful, life-changing connections, turning routine interactions into personalized experiences.
- Empathetic Communication: Beyond hitting KPIs, you excel at listening deeply and speaking authentically, ensuring every client feels valued, understood, and supported.
- Organized with a Heart: You seamlessly balance detailed task management with a personal touch, transforming administrative duties into moments that reinforce our commitment to exceptional client care.
- Collaborative Spirit: You not only drive your own success but also elevate the entire team, acting as a crucial link that enhances our collective ability to serve clients.
- Mission-Driven Excellence: You embody the spirit of Functional Nutrition Resources—using every interaction to inspire trust, transform lives, and drive the mission forward.
Qualifications
- A passion for direct communication and exceptional client service
- Proven organizational skills and the ability to manage tasks efficiently
- A proactive, energetic approach to engaging new potential clients and supporting practice members
- 5 years of experience in a client-facing or administrative role, with a genuine commitment to continuous improvement
- The ability to thrive in a dynamic, fast-paced environment while maintaining a personal, compassionate touch
Our Core Values
- Humility: Recognizing that growth is a continuous journey.
- Joy & Passion: Infusing energy and enthusiasm into everything we do.
- Integrity & Responsibility: Owning our actions and striving for excellence every day.
- Hard Work & Wellbeing: Committing to our best while ensuring personal balance.
- Servant Leadership: Leading with empathy and a focus on serving others.
- Constant Growth: Embracing ongoing personal and professional development.
- Creating Raving Fans: Exceeding expectations to leave a lasting positive impact.
Why Join Us?
- 4-Day Work Week: Enjoy a balanced work-life schedule.
- Competitive Salary: $40,000 /year based on experience.
- Generous Benefits: Including retirement plan, paid time off, and employee discounts.
- Bonus Opportunities: Rewarding your dedication and success.
Apply Today
Take the next step in your career and join us in our mission to change lives through compassionate, transformative communication. If you’re ready to bring heart, organization, and a collaborative spirit to our team, we’d love to hear from you.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Retirement plan
Ability to Relocate:
- Owasso, OK 74055: Relocate before starting work (Required)
Work Location: In person
Salary : $40,000 - $60,000