What are the responsibilities and job description for the Floor staff/ Front desk position at FunVille Playground and Cafe?
GENERAL DUTIES: Floor Staff personnel support the management staff in the day-to-day operations of the playground. In any given shift, Floor Staff personnel may work at the front desk, playground and all attractions. Floor Staff personnel are required to follow the instructions, guidance and direction of management personnel as they pertain to the policies, rules and procedures of the theater. SPECIFIC TASKS/DUTIES: Employees hired as Floor Staff are required to read, understand and follow FunVille Policies & Procedures Manual. Additionally, all employees will be required to perform some or all of the following tasks: CUSTOMER SERVICE • Smile while on duty • Greet all Customers with a pleasant, upbeat attitude • Thank every Customer that is served • Answer telephones in a polite and expeditious manner • Assist Customers to the fullest extent possible • Refer all Customer complaints and concerns to management SCHEDULED SHIFT WORK • Show up to work on time as scheduled • Notify management prior to any tardiness, schedule change request, or absence • Record check in and check out times on company approved time sheets or time clocks, if available • Stay busy at all times when on duty • Refrain from personal conversations with non-employee friends while on duty • Refrain from using the business telephone and personal cell phones at all times while on duty • Prohibit the loitering of friends, in or around the Playground.
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Virginia Beach, VA 23452: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $12 - $0
