Merchandising Support Clerk

REPORTING RELATIONSHIPS:

This position reports directly to Midwest Merchandising Support Manager.

PRINCIPAL OBJECTIVE:

The objective of this role is to provide support to the Midwest merchandising team. Responsibilities include entering orders into SAP and sales and purchase contracts into AGULUS (contracting system) along with reviewing purchase order invoices in Medius (electronic invoicing system) for accuracy and completion. The role will also include assisting with additional projects and providing additional support as needed.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Enter sales and purchase orders for our brewery plants.
• Finish the daily billing processes of each brewery plant. Make sure we meet our brewery contract obligations at mid-month and month end. This may include calling truck vendors to get their billing sheets sent to Headquarters.
• Review and validate customer orders, ensuring the correct volume discount exceptions are applied and coordinating with field sales to secure proper product discounts.
• Enter and process merchandising orders (3rd party and inventory) into the SAP or AGULUS contract system.
• Assist the merchandising support staff in the coordination and distribution of merchandising orders if needed.
• Collaborate with merchandising support staff and merchandisers to ensure efficient customer communication and order fulfillment.
• Receive and record sales orders from merchandising, ensuring accuracy.
• Complete sales and/or purchase orders once a vendor invoice is in Medius or at such a time we have an accurate weight.
• Match purchase orders to invoices in Medius and send to SAP for payment.
• Resolve order or delivery errors by communicating with merchandisers and internal teams to ensure timely issue resolution.
• Keep management informed of recurring issues.
• Enter sales and purchase contracts into AGULUS.
• Ensure timely completion and mailing of sales and purchase contracts.
  
• Address and resolve any credit hold issues with merchandisers and the credit department
• Provide backup support for regional functions in the absence of colleagues due to vacation or illness.
• Participate in company meetings as required in a sales and merchandising support capacity.
• Work with accounting, merchandisers, and other internal teams to ensure timely completion of open sales and purchase orders in SAP and open invoices in Medius to avoid month end or year-end issues
• Communicate with merchandisers regarding sales and purchase orders/contracts.
• Collaborate with Accounts Payable and Accounts Receivable to resolve any outstanding issues.
• Regularly update position sheets and information sheets to maintain accuracy.
• Ensure timely processing and communication of daily purchases to the team.

MINIMUM QUALIFICATIONS

• Associates degree from an accredited college or equivalent work experience.
• Working knowledge of computers and Microsoft Office products.
• SAP, Medius, and AGULUS experience preferred but not required
• Ability to read, write, and speak English.
• Strong customer service experience
• Strong communication skills
• Ability to perform essential job functions with or without accommodation.
• Ability to be in the office 5 days per week.

DESIRED QUALIFICATIONS

• Adhere to the culture of the company by being a team player who collaborates and builds trust within the team.
• Achievement oriented; commitment to learning and innovation.
• Display a commitment to improve performance in current position as well as future development.
• Show a sense of urgency relative to solving problems, performing assigned tasks, employee concerns, etc.
• The ability to effectively organize work schedules and manage multiple assignments by utilizing time management skills to ensure day-to-day assignments and special projects are completed within guidelines agreed upon.
• Adaptability and openness to change are essential in this role, handling changing priorities and tasks as needed.