Product Specialist

Job Title: Business Professional - Product Specialist 2

Duration: 12 months

Work Location: Ridgefield Park, NJ, USA

Job Description:

Category Specialist, DTC eCommerce – Home Appliances

Top skills: Project Management, Communication, Promotion Planning

Schedule: Fully onsite

Summary:

The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product

Job Responsibilities:

• Demonstrates the value of a product technology to advance customer's objectives
• Provides insight and thought leadership to customers concerning applicability of highly complex products
• Analyzes and applies industry, competition and market knowledge to present the positive value of our solutions
• Recommends product and service configurations to assist with any system design and integration necessary
• Developing and implementing a company-wide go-to-market plan, working with all departments to execute
• Ensure product quality expectations are defined and known across the team
  
  

Skills:

• Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills
• Ability to work independently and manage one's time
• Knowledge of production processes, quality control, costs and other techniques for maximizing the effective manufacture and distribution of goods
• Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods
  
  

Education/Experience:

• Bachelor's degree in a related field required. MBA or other related advanced degree preferred
• 2-4 years experience required
  
  

KEY RESPONSIBILITIES/REQUIREMENTS:

Role and Responsibilities:

• Manage: The Category Specialist will support the general manager of the DTC business for these HE products. You will work with cross-functional teams on areas such as forecasting, demand generation, merchandising, marketing, customer experience, finance, fulfillment,
  
  

P&L management, post-sale service, Omni Channel execution, and more.

• Build: Help build a best-in-class digital experience focused on an end-to-end shopping journey focused on the customer, brand, and product. Build and execute GTM strategy working with stakeholders from product management and engineering
• Optimize: Synthesize data into meaningful insights to 1- enable consistent and timely decisions to help grow the business. 2- Optimize for conversion from product discovery throughout the journey ending with delivery. 3- Identify areas of improvement opportunities and
  
  

drive operational efficiencies.

Skills:

• Execution. Passionate about process. Someone who can see the big picture and continually improve ways of working. You can flawlessly execute and have a relentless focus on driving towards objective goals
• Results Oriented. Data-driven, customer-centric, story-teller who is passionate about leveraging insights to make recommendations and drive change. You always think about the customer first and are persistent in the pursuit of improving their engagement and experience
• Digitally savvy and passionate about the intersection of technology and consumer products. You have a relentless focus on optimization and improvement, and always approach business challenges thinking- is there a better way?
• Collaborative, team builder with high organizational EQ who can work cross-functionally and can quickly develop relationships with internal and external stakeholders
  
  

Qualifications:

• 3 years of experience in Business Management experience for Technology, Consumer Products, and/or Consumer Electronics
• Extensive experience implementing category strategy in direct-to-consumer eCommerce
• Knowledge and passion for direct-to-consumer eCommerce business practices and operations. Digital UI/UX enhancements experience a plus
• Ability to facilitate cross-functional teams and navigate matrixed organizations in a global setting
• Strong analytical, data-driven problem-solving, and decision-making skills
• Ability to work under pressure and deadlines on multiple initiatives with competing priorities, cutting through noise and focusing on the business impact
• Entrepreneurial spirit and excellent communication skills (verbal and written)
• Experience with Tableau, Confluence, SQL preferred
• College degree required; MBA a plus
  
  

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