What are the responsibilities and job description for the Service Dispatcher position at Fury Motors South St. Paul?
Description of the role:
The Service Dispatcher at Fury Motors plays a crucial role in coordinating service requests,billing warranty RO's, assigning tasks to technicians, coordinating we-owe's, and ensuring timely completion of work orders.
Benefits and Perks
- Employee discount
- Paid training
- Medical
- Dental
- Health Savings Account
- Life insurance
- AD&D insurance
- Short-term disability insurance
- Long-term disability insurance
- 401(k) and Roth 401(k) with employer matching contribution
Responsibilities:
- Receive and prioritize service requests
- Allocate tasks to technicians based on availability and expertise
- Communicate job details, timelines, and any updates to customers
- Update service records and maintain accurate logs
- Bill Warranty RO's for Warranty Admin
- Coordinate We-Owe's with outside vendors & internal departments.
- Responsible for production & throughput of the Service Technicians
Requirements:
- Excellent organizational and multitasking skills
- Strong communication and interpersonal abilities
- Familiarity with service dispatch software is a plus
- High school diploma or equivalent
About the Company:
Fury Motors is a leading automotive dealership located in South Saint Paul, Minnesota. We are committed to providing quality service and building lasting relationships with our customers.
Equal Opportunity Employer Statement:
Fury Motors is an equal opportunity employer. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
