Quality Assurance Technician

About the Company: Fuse Technical Group, LLC is a leader in multi-media design and development technology for live events and installations. We produce audio, visual, and lighting effects that ensure our client’s strict level of satisfaction. Fuse Technical Group, LLC offers competitive incentive packages, exceptional benefits, and an excellent culture for career growth.

About the role: The Quality Assurance Technician is an advanced level position in our audio-visual equipment warehouse. This position includes equipment testing, cleaning, and programming with an emphasis on projectors and projection equipment. This requires an understanding of projection equipment functionalities, uses, and ability to troubleshoot technical issues. Warehouse organization and loading and unloading equipment as needed. This also requires use of a computer-based inventory program, Rental Works.

This position reports to and supports the Operations Manager.

Responsibilities:

• Reviews incoming audio-visual projection equipment by confirming specifications; conducting visual and measurement tests; rejecting and reviewing reported unacceptable equipment to determine next steps to return equipment to service; ensuring any equipment that cannot be resolved at their level is reported to the Lead Technician for further assessment and coordinates with data entered into RW database utilizing asset module notes in the specific barcode.
• Preparing projectors and equipment by confirming specifications entered into RW database; conducting visual and measurement tests; communicating required adjustments to production supervisor.
• Confirms products are in working order by confirming specifications; conducting visual and measurement tests; completing testing to ensure equipment can be returned to service; verifying the equipment returned to service is fully functional.
• Documents inspection results by completing reports and logs; summarizing re-work and waste; inputting data into quality database.
• Keeps measurement equipment operating by following operating instructions, reporting any malfunctions for repairs.
• Ensures department tools and equipment for completion of all quality control are accounted for and organized.
• Reviews RW database for upcoming order and transfer fulfilment needs to prioritize activities.
• Collaborates daily within operations department to maintain inventory organization of all products and accessories to complete product packages
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Other tasks as assigned within specific department or from operations management.

Skills: Equipment Maintenance, Adhering to Standards, Learning and Following Processes, Inventory Organization, Technical Skills, and Interest in Entertainment Production

Education and Experience:

• Previous experience as a projectionist or quality control for large scale projectors
• Working knowledge of video equipment to include Projection, Cameras and lenses, Monitors, Processors, Converters, Video Switchers, Mixing Boards, Speakers
• Prior department lead experience is preferable, but not necessary
• Ability to communicate and interact effectively with multi-functional and diverse backgrounds.
• Good written and oral communication skills
• Planning, time management, collaboration, and organization skills required.
• Strong interpersonal skills to work within a team
• Willingness to work a demanding schedule that is dependent upon evolving client needs

Competencies:

• Technical Abilities with Audio-Visual Equipment specifically Projectors and projection equipment
• Strategic problem-solving capabilities
• Exceptional communication and interpersonal skills

Schedule:

• Weekend schedule: Thursday to Monday
• Days off: Tuesday and Wednesday

Physical Requirements:

• The ability to lift and move heavy objects
• The ability to sit or stand for long periods of time
• Physical movements such as bending, crouching, kneeling, pulling, pushing, sitting, standing, and walking

Work Location: In person

EEO: Fuse Technical Group is an equal opportunity employer. Applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws.

E-Verify: Fuse Technical Group participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our customers and contributing to the success of the organization, its clients, and its employees.