Sales Operations Analyst

Title: Sales Operations Analyst

Location: Eden Prairie, MN

Company: Fortune 100 Nutrition Science & Health Food Manufacturing Company (FuseGlobal has worked with this company for 20 years)

Initial term: 12 months (position expected to run longer)

Position Summary

We are seeking a detail-oriented and analytical individual to join our team as an analyst on a 12-month contract. This role is essential in supporting various customer master data processes, product information process and claims processing, including pricing loads. The successful candidate will demonstrate strong problem-solving skills, exceptional attention to detail, and excellent communication abilities, utilizing data and technology to achieve our business objectives.

Primary Responsibilities

• Create and maintain customer master data and product master data in the relevant systems, ensuring accuracy and compliance with organizational standards.
• Manage the team's shared email inbox, responding to inquiries and directing communications appropriately.
• Analyze various claims and customer master data to identify trends and areas for improvement.
• Perform data validation and quality assurance activities to ensure the integrity and reliability of data.
• Collaborate with other Business Operation teams to support data management processes and claims processing.
• Work closely with internal and external business partners to facilitate effective data exchange and resolution of issues.
• Assist in pricing load processes, ensuring accurate implementation of pricing changes in the systems.
• Manage and analyze large datasets to ensure accuracy and consistency in claim processing, data management and project support.
• Acts as master data subject matter expert; researches and resolves master data issues. Identifies areas for data quality gaps and helps to resolve data quality through error detection, correction, process control and improvement, or process design strategies
• Perform comprehensive data validation and quality checks on incoming and outgoing data.
• Conduct root – cause analysis of data issues and develop corrective measures to resolve.
• Communicate effectively and efficiently across multiple teams and work groups
• Performing data audits to identify problem areas & implementing strategies to optimize data integrity data timeliness.
• Standardizes and cleanses raw data using predefined rules as well as establishing new rules as needed.
• Perform analytical research to identify and resolve data issues affecting data sets needed in the project.
• Responsible for identifying the nature of data issues and develop solutions to resolve the issues
• Other Duties: Performs other duties and special projects as assigned and directed.
  
  

Qualifications And Skills

• BS/BA in business, management or related field preferred
• 3-5 years of relevant job experience.
• Proficient in a variety of applications such as Microsoft Access, Excel, Word and Power Point.
• Strong Problem-solving skills with experience in root cause analysis
• Attention to detail and strong organizational skills to manage multiple tasks and priorities
• Experience with SAP and SAP reporting tools, such as Power BI
• Minimum of 2 years of experience in a Data Management role
• Experience in analytics and data management
  
  

Preferred Skills

• Working knowledge of Vistex, EDI, Power BI
• Quick learner, with the ability to see the “big picture” and understand data inputs and outputs.
• Ability to work independently, with little or no direction.
• Think strategically, recognizing the inputs and outputs of systems and business processes.
• Strong verbal and written communication skills, with a focus on customer service.
• Ability to work well in a diverse team and a cross-functional environment.
• Self-motivation and high level of learning agility
  
  

Compensation And Benefits

• Up to $32 per hour Overtime
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Disability insurance
  
  

ABOUT FuseGlobal

FuseGlobal is a partnership of people and brand-leading companies, working together to make things run better. For 25 years we have brought functionality to complex business and production processes and supply chains, resulting in enterprises that run smarter and more sustainably. Interested in digital manufacturing, industrial engineering, supply chain management, all-things tech, and energy & the environment? This is where we live. Engage with us!