What are the responsibilities and job description for the Universal Banker position at Fusion Bank?
Fusion Bank is an award-winning locally owned bank with a 128-year history. As a top performing community bank, we are always in pursuit of individuals who bring a hardworking, collaborative and focused energy to the table. We make every effort to offer our employees a mix of exciting and challenging opportunities throughout their career at Fusion Bank. Each member of our team, no matter the position, plays an integral part to our success.
Universal Banker Job Description:
The Universal Banker's responsibilities will include meeting customer needs by assisting potential and existing customers to open accounts or perform other banking business, while providing excellent customer service. This role must be able to serve customers through performing teller activities, which include receiving and paying out money and keeping records of money and negotiable instruments involved in a bank's various transactions. This role is responsible for the sales and servicing of all bank products and services, working with the broader bank team to achieve deposit growth, business relationship growth, and consumer relationship growth. The Universal Banker is also responsible for providing operational support and exceptional customer service while maintaining essential controls and safeguards.
Desired Traits and Experience:
- High School Diploma or Equivalent
- 1 - 3 years of personal banking experience plus demonstrated success as a Teller.
- Strong skills in Microsoft Office Programs (Word, Excel, PowerPoint, etc.)
- Excellent interpersonal skills
- Strong problem-solving skills and the ability to use sounds judgement when issues arise.
- Strong attention to detail.
- Display a highly professional image.
- Maintain a high level of personal integrity and confidentiality.
- Ability to proactively assist customers and build relationships.
Normal working hours are Monday - Friday 8:00 a.m. - 5:00 p.m.