What are the responsibilities and job description for the Senior Product Manager position at Fusion HCR?
Join the Team at FusionHCR!
We’re looking for a Senior Product Manager to take the lead in optimizing the IT infrastructure that powers our world-class casino and hospitality experiences. This is your chance to make a real impact by driving the development and performance of essential systems that support seamless guest and operational experiences.
As part of our team, you’ll work on key infrastructure projects, from booking systems to mobile apps, ensuring that our technology is fast, reliable, and secure. Your work will directly affect the experiences of our guests and internal teams, creating smoother, faster, and more efficient processes.
What You’ll Do:
- Lead Infrastructure Management: Take ownership of IT infrastructure strategy and execution, ensuring our systems are high-performing, secure, and scalable to support our growing operations.
- Own the Product Lifecycle: Manage the end-to-end product journey—from planning and development to deployment and optimization—ensuring all projects align with business goals and focus on reliability and performance.
- Collaborate Across Teams: Partner with IT, Digital Marketing, and external vendors to ensure our infrastructure effectively supports both guest-facing services and internal operations.
- Optimize Systems & Data: Use tools like SQL and Tableau to analyze performance, identify areas for improvement, and make data-driven decisions that enhance system efficiency.
- Coordinate with Vendors & Stakeholders: Communicate with vendors and internal teams to ensure infrastructure meets business needs, supporting high-traffic operations seamlessly.
What We’re Looking For:
- IT Infrastructure Experience: At least 5 years managing IT infrastructure in high-traffic environments, with expertise in casino and hospitality systems.
- Strong Technical Skills: Proficiency in Python, SQL, and R for data analysis, along with experience using analytics tools like Tableau or Klipfolio.
- Expertise in Complex Systems: Solid understanding of managing infrastructure systems such as server architectures, network management, and cloud technologies.
- Problem Solving & Analytical Skills: Ability to analyze system performance and identify opportunities for optimization.
- Leadership & Collaboration: Proven experience leading teams and collaborating with diverse stakeholders to deliver technology solutions that align with business goals.
- Educational Requirements: A Bachelor’s Degree in Computer Science, Information Technology, Engineering, or a related field.
- Experience in High-Traffic Environments: A minimum of 3 years managing IT infrastructure in a high-volume, secure environment. Experience in casino or hospitality is a plus.
Why FusionHCR?
At FusionHCR, we value innovation, collaboration, and continuous improvement. Join a team where you’ll have the chance to shape the technology behind our operations, enhancing the experience for both our guests and internal teams. If you’re ready to take on a leadership role in an exciting, fast-paced environment, we’d love to hear from you!
