Senior Systems Engineer

Join Our Team at Fusion HCR!
We’re thrilled to announce that we’re on the lookout for a Senior Systems Engineer to join our vibrant team! In this role, you’ll be at the forefront of designing and deploying system solutions that meet the core needs of our organization. You’ll also evaluate and recommend technologies that enhance our capabilities. Your expertise will play a vital role in ensuring our systems operate smoothly, providing the support that keeps our enterprise applications running efficiently.
What We Offer:

• A full-time position with a competitive salary
• A comprehensive 401k plan
• Performance bonuses
• Paid benefits for you and your family
• And so much more!

Minimum Qualifications:

• Proof of eligibility to work in the United States.
• A Bachelor’s degree in MIS or a related technical field, or equivalent experience.
• Ability to obtain and maintain Nevada Gaming Control Board Registration and any necessary certifications.
• 5 years of hands-on experience in designing, implementing, and supporting infrastructure systems and related technologies.
• Proficiency in Microsoft server operating systems, Active Directory, Linux platforms, and VMware.
• Experience in designing high-availability solutions like clustering and data replication.
• Familiarity with highly regulated environments (MICS, PCI, SOX).
• Training and experience with ITSM practices.
• A strong technical aptitude, attention to detail, and a self-motivated approach to system design and support.
• Excellent time management skills and the ability to prioritize tasks.
• Great written and verbal communication skills.
• Collaborative spirit, able to mentor and support other technical staff.
• On-call availability on a rotational basis.
• Flexibility to adapt to changing environments while under pressure.
• Strong customer service focus and reliability.

Your Responsibilities Will Include:

• Managing a queue of work requests to meet service levels and KPI objectives.
• Designing and deploying new platforms while enhancing our existing infrastructure, software, and operating systems.
• Reviewing technical requirements, establishing project milestones, and estimating effort levels for project completion.
• Deploying and maintaining Unix and Microsoft Servers, Storage Arrays, VMWare infrastructure, and related technologies.
• Troubleshooting and repairing complex issues across Servers, Active Directory, VMWare, application services, and end-user support within an enterprise environment.
• Conducting research on system platforms and architecture designs to stay updated with developments in enterprise computing.
• Establishing and implementing policies to ensure the security and integrity of our computing environment.
• Performing server and security audits, system backups, and other recovery processes as part of our disaster recovery strategies.
• Creating and maintaining documentation related to system configuration, processes, and service records.
• Ensuring interoperability and compliance of enterprise computing systems.
• Implementing solutions and testing their performance while preparing reports on system performance.
• Responding to emergency outages in line with our disaster recovery plans and collaborating with other departments as needed.
• Providing insights to senior IT management regarding product selection, technology evolution, and design strategies.
• Collaborating effectively with business partners, architects, and technical peers to ensure seamless integration of systems.
• Following Incident, Problem, and Change management processes.
• Conducting root cause analysis and developing corrective action plans for complex technical issues.
• Developing and testing disaster recovery plans and high-availability strategies on a regular basis.
• Interacting with vendors and contractors to ensure secure and reliable system implementations.

We value diverse backgrounds and experiences, and we’re looking for a team member who is not only technically savvy but also passionate about delivering great service. If you’re ready to take on new challenges in a supportive and dynamic environment, we’d love to hear from you!
Join us at Fusion HCR and help us create amazing solutions together!