What are the responsibilities and job description for the Systems Engineer II position at Fusion HCR?
We are seeking a dynamic and highly skilled Systems Engineer II to join our onsite team in Las Vegas and play a key role in maintaining the availability, reliability, and efficiency of our enterprise technology systems. In this pivotal role, you’ll be responsible for configuring new systems, managing server environments, and developing processes that ensure smooth, ongoing operations. You’ll leverage your technical expertise to troubleshoot and resolve complex issues, ensuring our IT infrastructure performs at its best and supports business needs.
If you're passionate about working with cutting-edge technology and thrive in a fast-paced, evolving environment, this is your opportunity to shine! NO THIRD PARTIES
What You’ll Be Doing:
This is your chance to be a part of an innovative and forward-thinking company where technology drives success. If you're a problem-solver with a passion for system administration and IT infrastructure, this is the perfect opportunity for you to grow, challenge yourself, and make a real impact. Apply today and help us continue delivering exceptional service and performance across our enterprise technology systems!
If you're passionate about working with cutting-edge technology and thrive in a fast-paced, evolving environment, this is your opportunity to shine! NO THIRD PARTIES
What You’ll Be Doing:
- Manage Service Requests: Oversee and prioritize work requests to meet service level objectives and KPIs.
- Web Administration: Provide crucial support for web server functions, ensuring stable logging and performance metrics.
- Scripting & Automation: Create shell scripts to automate processes and streamline operations.
- Enterprise Infrastructure: Administer enterprise directory services and supporting server infrastructure, ensuring efficiency and scalability.
- System Integration: Develop strategies for integrating diverse operating environments to ensure seamless performance.
- Continuous Improvement: Recommend and execute improvements to server environments for better efficiency, reliability, and performance.
- Troubleshooting & Support: Resolve complex issues involving servers, Active Directory, VMWare, and network connections using internal systems.
- Project Management: Establish milestones, task priorities, and effort estimates for technical projects.
- Documentation: Maintain up-to-date records of system configurations, processes, and service logs.
- Disaster Recovery & Security: Perform audits, backups, and recovery procedures to maintain security and business continuity.
- System Performance: Monitor and report on system performance, offering insights into capacity and improvement opportunities.
- Collaboration: Work with vendors, peers, and contractors to ensure successful system implementations and upgrades.
- Incident Management: Respond to emergency outages and provide critical support in accordance with business continuity plans.
- Experience: 7 years in the design, implementation, and support of infrastructure systems, including experience with Microsoft server operating systems, Active Directory, VMware, and Linux platforms.
- Technical Expertise: Proficiency in server hardware and network equipment, including SCSI, RAID, and I/O topology, as well as high availability solutions (e.g., clustering, data replication).
- Regulatory Knowledge: Experience working in regulated environments such as MICS, PCI, and SOX.
- ITSM Practices: Familiarity with ITSM practices and the ability to work efficiently within structured processes.
- Strong Communication Skills: Excellent verbal and written communication, with the ability to interact effectively across all levels of the organization.
- Technical Proficiency: Advanced knowledge of systems configuration, security principles, and maintenance best practices. Experience with AD, DNS, DHCP, NPT, SMTP, SFTP, SCP, SSH, IIS, and PowerShell.
- Problem Solving: Strong troubleshooting skills and the ability to perform fault isolation, testing, and data mapping.
- Certifications: Industry certifications (e.g., Microsoft, VMware) and a commitment to continued education.
- Flexibility: Willingness to work varied shifts, including nights, weekends, and holidays, and participate in an on-call rotation.
- Education: Bachelor’s degree in MIS or a similar technical field, or relevant industry experience.
- Authorization: Proof of eligibility to work in the United States.
- Gaming Certification: Ability to obtain and maintain Nevada Gaming Control Board registration and any other required certifications.
- Customer Service: Strong customer service orientation and the ability to adapt under pressure in a fast-paced environment.
- Team-Oriented: Collaborative and able to communicate effectively with team members from diverse backgrounds.
This is your chance to be a part of an innovative and forward-thinking company where technology drives success. If you're a problem-solver with a passion for system administration and IT infrastructure, this is the perfect opportunity for you to grow, challenge yourself, and make a real impact. Apply today and help us continue delivering exceptional service and performance across our enterprise technology systems!
