What are the responsibilities and job description for the IT Support - Tier II position at Fusion Innovation?
Job Description
Fusion Innovation's recent growth has earned us a top spot in the Inc 5000 Fastest Growing Private Companies in America and in Washington Business Journal's Best Places to Work multiple years in a row. Our team members are passionate about their work and are empowered to contribute their unique skills and perspectives to our projects. Here at Fusion, we put people first. When you join us, you don't just join a company, you join a family. If you are ready to be part of a fun and engaging team where your innovative ideas are heard, supported, and make ever lasting mission impacts for our Nation's most sensitive programs, you have come to the right place.
Required Skills
- Active Top Secret/SCI with Polygraph
- Bachelor's Degree, Preferred in Computer Science, Information Systems, Engineering, Business, or a scientific or technical discipline
- Minimum of six (6) years of experience in IT Support
- Knowledge and hands on experience with computer and network security implementations
- Knowledge of server administration, maintenance, and user account management
- Knowledge and hands on experience with build and maintaining Windows Server, and virtualization technologies
- Interpersonal and customer service skills
- Knowledge of scripting languages such as Bash, Powershell, python, etc.
- Knowledge and hands on experience with basic networking and VPN technologies
- Strong analytical and problem-solving skills; demonstrated ability to analyze complex situations, determine course of action and act promptly and effectively when problems arise
- Ability to work independently and in a team environment with minimum supervision
- Ability to execute multiple tasks in an independent manner
Desired Skills
- Experience with Agency IT system accreditation, compliance and security controls
- Experience building, configuring, updating, and maintaining both sensitive and isolated LAN and desktop systems
- Experience with Linux 05, Cisco IOS
- Enterprise database platforms such as MSSQL and OracleDB
- Knowledge with SIEM and security analytical technologies (e.g. Splunk, pcap, Netflow, etc)
- Hands on experience with and advanced knowledge of networking, routing, switching, subnetting, firewalls, VLANs, ports and protocols
Please note that all applicants must be U.S. citizens and require additional screening from our clients.
Fusion Innovation LLC is an Equal Opportunity/Affirmative Action Employer.
,About Fusion Innovation
Our primary focus is on developing people to further their own unique craft. This includes helping our team become more experienced leaders, learn a team-first mentality, strive for more innovation, be thought leaders, and better overall people. By putting our people first and treating them as family and helping to develop their careers in a unique and specific fashion, we’re not just giving them more opportunities to grow and be successful, we’re also raising the bar for what our customers, families, and communities receive.
Don’t Just Join a Company - Join a Family
Exciting work, innovative colleagues, great teammates, unique customers, and a company that invests in you personally and professionally. We work hard to make Fusion Innovation a place that makes people excited to come to work; where colleagues stay connected and engaged; and where loved ones are welcomed with open arms.
We hope this makes us feel less like a company and more like a family. We achieve this by our commitments to you, our culture, and our employee focused perks.
