Digital Operations - Social Media Manager

Manager, Commercial Social Media Strategy

The Worldwide Commercial Excellence organization creates and evolves differentiating

capabilities to support business and customer needs. This role, as part of the Customer

Engagement Platforms team, will work to optimize and standardize our customer's

experience in social media. They will refine and reinforce operating models, drive and define

social standards, and oversee day-to-day capability operations.

This contract role offers a hybrid, flexible work environment with an expectation of 50% of

time spent in-office at our Princeton, NJ location.

Essential Functions & Duties :

• Advise on social channel strategy and provide functional expertise to our internal and

external marketing partners

properties and platforms

documentation that is used by all brands

build strong relationships across teams to identify social capability enhancements

that contributes to the capability roadmap

Regulatory review, as needed

Qualifications :

Preferred Skills / Experience :

TikTok and other major social networks

publishing, listening, advertising, approval workflows

organization is a plus

Key Stakeholders :

Regulatory, Analytics