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Tech Support Engineer

Futran Tech Solutions Pvt. Ltd.
Raritan, NJ Full Time
POSTED ON 1/14/2025
AVAILABLE BEFORE 3/25/2025

Job Title : Tech Support Engineer

Work Location 1000 US Route 202 South, Raritan NJ

Mode of interview : In-Person

Rate : $35 -40 / hr / C2C

Client : LTIMindtree / J&J

Note : Need only local folks (Non local will not be entertained)

Full Onsite with rotational shifts

Sun to Thurs or Tues to Sat

7AM to 4 PM or 2PM to 11 PM

Job Description :

CAR-T Local Tech Support Role

The MLL Laboratory CAR-T Run Support Lead will provide laboratory computing and scientific application support to all scientists associated with the JJ CAR-T manufacturing pods and QC Labs. This is an onsite role in Raritan, NJ. The Lead will be working with Scientific Staff, Enterprise J&J Application Support Teams, J&J Infrastructure, Vendor Service Engineers, J&J Facilities, and BUIT Ops to support the manufacturing operations.

Responsibilities

  • Manage requests / incidents from Laboratory Scientists and assist with build and maintenance of their Lab IT Instrumentation
  • Working in a life science laboratory environment including GxP environments
  • Assist Instrument Vendors with PC installation and network connection to the Lab Network
  • Maintain documentation of stand-alone scientific applications and configuration in run books
  • Manage the Lab Systems Inventory and Application repository
  • Deploy standardized PC hardware and deploy to laboratory environment
  • Maintain Lab Systems in Active Directory Operational Units and GPO
  • Maintain Operating System Patch levels using Push Management policy and tools
  • Maintain and support Laboratory PC Backup Systems
  • Assist with defined project deliverable, manage lab system maintenance, and provide oversight for the successful execution of services
  • Work with Scientific Staff, lab systems, infrastructure, and security aligning in the review and execution of support and maintenance work
  • Provide work updates / tracking, monthly financial reports and monitoring work planning activities and contract spend
  • Review and / or update procedures for the ongoing maintenance of lab systems

Qualifications

  • Possess a problem-solving mindset
  • Bachelor's Degree in Information Technology or similar field
  • 5 years of experience in the following :
  • Information technology support role for laboratory computing operations
  • Working in a life science laboratory environment including GxP environments
  • PC hardware and troubleshooting connectivity to Enterprise Network Services
  • Lab instrument connection, configuration, integration, and maintenance support
  • Support Microsoft Windows OS in Enterprise Active Directory Environment
  • Managing OS Images and data backup systems
  • Maintaining scientific instrumentation and software in a validated environment
  • Experience with Waters Empower, SDMS, eLIMS, or similar instrument systems
  • History of successful independent and collaborative work, in individual and team environments
  • Possess strong written and oral communication skills
  • GxP knowledge and understanding

    • Salary : $35 - $40

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