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Ford Warranty Administrator

Future Ford of Roseville
Roseville, CA Full Time
POSTED ON 3/25/2025
AVAILABLE BEFORE 5/24/2025
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Tuition assistance
  • Vision insurance
  • Wellness resources
Are you looking for an exciting career with one of the best privately-owned automotive groups in Northern California? If so, this is your opportunity to join a thriving, family-owned business that's been serving drivers since 1963. The Future Automotive Group dealerships pride themselves on providing a professional, family-oriented work environment across our 14 dealerships and 3 commercial fleet service centers throughout Northern and Central California. With 23 prestigious franchises, including Ford, Lincoln, Chevrolet, Nissan, Toyota, Honda, KIA, Hyundai, Chrysler, Dodge, Jeep, RAM, Hino, and Isuzu, we are experiencing rapid and continued growth.

Why Future Ford of Roseville?

At Future Ford of Roseville, we believe in fostering a supportive, team-oriented environment where employees can thrive. Our Warranty Administrators collaborate closely with the service department and manufacturers to ensure accurate and timely warranty claims processing. This role requires the ability to manage a high volume of work while delivering exceptional customer service. Ideally, candidates will have several years of experience and a background working with the accounting department.

Summary: Prepares, submits, and records warranty claims to the factory and/or distributor, ensuring accurate reconciliation.

Pay Scale:

Base Hourly Compensation of between $25.00 and $35.00. 
 
Perks & Benefits:

·       Employer-Paid Life Insurance
·       Additional Employee Life Insurance Options
·       Medical (HRA/HMO options)
·       Dental (PPO/DHMO options)
·       Vision Coverage
·       Short-Term & Long-Term Disability Options
·       In-Shape Fitness Membership
·       Legal and I.D. Safety Services
·       Accidental, Hospitalization, and Critical Illness Benefits
·       Employee Training and Development
·       Employee Discounts
·       401(K) & ROTH Options
·       Employee Assistance Programs
·       Paid Time Off & Paid Sick Leave
·       Scholarship Program
 

Essential Functions Include (but not limited to):

  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule.
  • Posts credits on computer.
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follows up on payment of outstanding claims.
  • Maintains manufacturer compliance.
  • Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
  • Arranges for parts to be shipped to the factory or distributor or to be scrapped.
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins.
  • Assists with body shop warranty claims as needed.
  • Assists with the cashier and telephone duties as needed.
  • Assists with any clerical needs as directed by the fixed operations manager or the controller.
  • Maintains a professional appearance and a neat work area.
  • Performs other duties as assigned
 

Ready to Join Us? If you're ready to make a change and grow with a team that’s consistently pushing the limits of success, we encourage you to apply today!

*All post-offer applicants must successfully complete pre-employment testing to include background checks, insurability, and drug testing to qualify for employment*
 
 The Future Automotive Group is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, local law, regulation, or ordinance.

 

Salary : $25 - $35

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