What are the responsibilities and job description for the Inside Sales Representative position at Future Tech Enterprise, Inc.?
As the Inside Sales Representativeat Future Tech Enterprise, Inc., you will work closely with our account team servicing and interacting with customers and vendors, and providing valuable customer support. We are seeking a proactive, results-driven, detail-oriented individual with excellent communication and customer service skills.
This is a full-time, remote position. Work hours are 8:30a -5:30p Eastern time.
Our benefit offerings includeMedical, Dental, and Vision insurance, 401k with employer match, and PTO.
Responsibilities include:
- Professionally interacting with customers on operational issues, projects, and contracts, handling routine matters with vendors and liaising with internal departments
- Building excellent relationships with customers and vendors
- Preparing quotes, proposals, special bid pricing, and deal registrations
- Processing orders
- Escalating critical issues and providing timely updates to customer and management
- Tracking orders and returns
Requirements:
- 1-3 years’ business-to-business related, experience
- Bachelor's degree in business or marketing preferred
- Must excel in a fast-paced environment, focused on driving customer satisfaction
- Solid problem-solving acumen and skill
- Self-driven, motivated, and extremely detail-oriented
- Strong organizational and PC skills
- Ability to work remotely
- ERP or SAP experience, AS400 a plus
- Knowledge of servers, storage, basic networking, and computer distribution channels a plus, but not required
- Excellent communication skills – writing and speaking
