IT Manager

At FuturHealth, we're on a mission to create a product where every individual feels inspired and empowered to confidently take charge of their wellbeing. We believe in and are dedicated to offering personalized and holistic approaches to combat health concerns.

Operating at the intersection of health and technology, we provide a comprehensive range of services, including telemedicine, personalized nutrition plans, medication delivery, and insurance solutions. We believe that wellbeing is deeply personal, and the path to becoming the best version of yourself is paved with progress, not perfection. Our central focus is on utilizing scientifically-proven prescriptions and telehealth initiatives to tackle obesity head-on.

FuturHealth is seeking an experienced IT Manager to support our employee population in partnership with our outsourced provisioning company, Techvera. This role will ensure that all IT systems, infrastructure, and employee-facing technologies function efficiently to empower our team in delivering exceptional healthcare services. The IT Manager will be key in resolving technical issues, managing vendor relationships, ensuring compliance with security protocols, and driving process improvements in a fast-paced, dynamic environment.

Responsibilities:

• Manage day-to-day IT operations and be the primary point of contact for internal IT needs.
• Act as the liaison between FuturHealth employees and Techvera, ensuring seamless coordination and effective problem resolution.
• Oversee IT ticketing systems, track issue resolution, and identify trends to recommend system or process improvements.
• Monitor and maintain compliance with IT security standards, including data privacy and device management.
• Coordinate hardware and software provisioning, ensuring employees have the tools to succeed.
• Partner with Techvera to manage IT infrastructure projects, updates, and ongoing maintenance.
• Support onboarding and offboarding processes to ensure timely setup and removal of access to company systems.
• Evaluate and recommend IT tools, software, and systems to support FuturHealth's growth and operational efficiency.
• Maange HITTRUST security policies and certification.
• Train employees on IT tools and best practices, fostering a tech-savvy culture.
• Prepare reports on IT metrics and performance for senior leadership.
  
  

Minimum Qualifications:

• 5 years of experience managing IT operations in a high-growth or fast-paced environment.
• Proven experience working with outsourced IT providers or managing vendor relationships.
• Strong understanding of IT infrastructure, including cloud services, networking, and device management.
• Familiarity with IT security best practices, compliance, and data protection.
• Proficiency with ticketing systems, Apple Business Manager, Okta, Microsoft Office, and Google Suite tools.
• Knowledge of compliance frameworks such as HITRUST I1 Certification, HIPAA, SOC 2, or ISO 27001.
• Exceptional problem-solving skills and ability to manage multiple priorities.
• Strong communication skills and the ability to translate technical concepts for non-technical audiences.
  
  

Preferred Qualifications:

• Experience supporting IT needs in a healthcare or highly regulated industry.
• Proven experience managing IT projects, such as software rollouts or infrastructure upgrades.
• Experience training employees on IT tools and promoting the adoption of new technologies.
• Strong analytical skills with the ability to identify and mitigate IT risks proactively.
  
  

The pay range for this role is $140,000- $165,000. We offer a competitive salary package and may include variable compensation. Actual compensation is based on factors such as the candidate's location, skills, qualifications, and experience.

Additional Company Info

Founded by a team with a proven track record of delivering exceptional experiences to over 25 million consumers, they began by revolutionizing personalized nutrition through an intuitive mobile app that adapts meal plans to individual metabolisms and preferences. With seamless integrations with food services and a thriving community of like-minded individuals, the formation of FuturHealth began to further empower people on their health journey.

Securing Series Seed Funding in December 2023, FuturHealth is backed by Corazon Capital, Oversubscribed Ventures, and InterAlpen Partners. We achieved remarkable 40X growth in 2024 and are proud to be maintaining this impressive momentum. We are currently seeking visionary people to join us in our journey to revolutionize healthcare and empower individuals to lead healthier lives. If you are passionate about making a meaningful impact and driving innovation in the health and wellness and technology space, we invite you to explore opportunities and be a part of the future of healthcare.

What we can offer:

• Flexibility and Balance:
• Fully remote work policy, Unlimited Paid Time Off (PTO), 13 Company Holidays plus Floating Holiday flexibility for added personal convenience! Paid Parental Leave (US Only)
• Comprehensive Total Rewards (US Only): Health, Dental, Vision Insurance, and Retirement (401k).
• Wellness Support (US Only): Employee Assistance Program (EAP), Health Savings Account (HSA), and Flexible Spending Account (FSA).
• Exclusive Perks (US Only):
• Partnerships: SmartSpend discounts, SoFi financial tools, One Medical care, and Rightway healthcare navigation.
• Pet Insurance: Affordable plans for your furry friends.
• Commuter Benefits (State Specific): Simplify daily travel.
• Tools to Thrive:
• New hire swag and company equipment (laptop, software) for a seamless start.
• Authentic startup exposure with opportunities to make a tangible impact.
• A culture built on autonomy, accountability, and results-driven success.
  

Note: Benefits and compensation listed may vary based on the country of your employment and the nature of your employment with Futurhealth.