What are the responsibilities and job description for the Salesforce Business Systems Analyst (BSA) position at Fynbosys Inc?
Job Details
EXP: 10 years
Responsibilities
- Assist in gathering and documenting business requirements, use cases, and functional specifications from stakeholders across various departments.
- Collaborate with cross-functional teams to understand and analyze existing business processes and systems.
- Conduct research and data analysis to identify process improvement opportunities and potential solutions.
- Participate in the development of business requirement documents, process maps, and other relevant artifacts.
- Support user acceptance testing (UAT) activities and ensure proper implementation of solutions.
- Develop a strong understanding of the company's products, services, and industry best practices.
- Maintain effective communication with project teams, business partners, and IT staff.
- Continuously enhance knowledge and skills in business analysis methodologies and tools.
Knowledge, Skills, and Abilities
- Strong analytical and problem-solving skills, with the ability to break down complex problems.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Visio, PowerPoint, and Outlook) and working knowledge of Salesforce.
- Familiarity with business analysis tools and techniques (e.g., process mapping, use case modeling, requirements gathering).
- Ability to work collaboratively in a team environment and adapt to changing priorities.
- Knowledge of the financial services industry or wealth management is a plus.
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