What are the responsibilities and job description for the Solution Architect (Conversational AI) position at Fynbosys Inc?
Job Details
Job Title: Solution Architect (Conversational AI)
Onsite Requirement/Remote (Time zone?): Chicago 2 days/week relo ok.
Target Start Date: asap
Min - 14 _ IT Exp
In and around Chicago only as this 2 Days Hybrid
Background : Modernizing tech stack within Contact Center implementing genai into automations and workflows
Job Description
Solution Architect
- Conversational AI / NLP Implementation:
- Hands-on experience with NLP/NLU tools (e.g., Amazon Lex, Google Dialogflow, Rasa, Azure Bot Framework)
- Exposure to Retrieval-Augmented Generation (RAG) models for dynamic, context-aware responses
- Designed and deployed chatbot solutions across web and mobile platforms
- Cloud Architecture:
- Strong preference for AWS expertise especially Lex, Lambda, S3, API Gateway, DynamoDB
- Familiar with cloud-native services, including compute, storage, and networking architecture
- Integration & DevOps:
- Experience designing APIs and integrating chatbot applications with backend services
- Familiarity with CI/CD pipelines, containerization (Docker), and infrastructure-as-code (e.g., Terraform, CloudFormation)
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