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Medical Administrative Receptionist

FYZICAL Therapy and Balance Centers
Ruston, LA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

If you have a passion for helping others and enjoy interacting with the general public, FYZICAL Therapy and Balance Centers has a Medical Administrative Specialist opening in RUSTON, LA

As the first and last person our amazing patients see when they enter an  d leave our facility, your role as Medical Administrative Specialist is central to our daily operations. Here, you will join a champion team of Therapist who work together to help patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under a practice leader who is fully invested in you.

This excellent opportunity will not last long! Apply today!

Responsibilities

  • Schedules appointments, coordinate evaluations and enters appointment dates / time into Prompt EMR.
  • Follows scheduling rules put in place by payors and company.
  • Answer multi-phone line
  • Greet patients
  • Gather new patient data; keep track of all patient referrals
  • Disseminate information to patients; act as a go-between for patients and physicians
  • Collect all payments; insurance verification
  • Act as a patient liaison, answer any questions from potential or current patients
  • Collect new patient intake information; track all clinic referrals
  • Fax reports to physicians; keep a log of incoming reports
  • Verify Insurance and track insurance-covered visits; take copayments
  • Communicate with the Client Care Specialist Manager and clinicians about scheduling / patient arrival

Required Skills

  • High school diploma or equivalent
  • Valid driver's license
  • Reliable transportation
  • Great communicator and multitasker, detail-oriented
  • Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
  • Valid DL
  • Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Friendly, outgoing personality with pleasant disposition who cares about others.
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