What are the responsibilities and job description for the Physical Therapy Aide/Front Desk position at FYZICAL Therapy and Balance Centers?
Are you passionate about helping others, eager to work in a collaborative and fun environment, and looking to make a difference in people’s lives? FYZICAL Therapy & Balance Center of Rockville is seeking a motivated and organized Physical Therapy Aide/Front Desk team member to support our clinicians and provide exceptional care for our patients. Join our dynamic team and be part of a company that is redefining healthcare by emphasizing a team-based approach to treatment and recovery.
Why Join FYZICAL Therapy & Balance Center of Rockville?
At FYZICAL, we prioritize both patient and employee satisfaction. Our clinic is known for its excellent support staff and innovative approaches to physical therapy and balance training. You’ll have the opportunity to work closely with a dedicated team, learn from experienced professionals, and contribute to meaningful outcomes for our patients.If you’re enthusiastic, dependable, and ready to be part of an outstanding team, we encourage you to apply today!
Job Responsibilities
Physical Therapy Aide Duties:
- Assist physical therapists with patient care under direct supervision.
- Prepare treatment areas and equipment before and after sessions.
- Guide patients through prescribed exercises and ensure proper technique.
- Maintain cleanliness and organization of therapy spaces.
- Ensure the comfort and safety of patients during therapy sessions.
Front Desk Duties:
- Greet and check in patients with a warm and friendly demeanor.
- Schedule and confirm appointments via phone and email.
- Handle patient inquiries and provide basic information about services.
- Process patient payments and maintain accurate financial records.
- Coordinate with insurance companies to verify coverage and benefits.
Fitness & Wellness Program Support:
- Assist in organizing and setting up fitness and wellness classes.
- Provide support to clients participating in wellness programs.
- Ensure fitness equipment is clean, operational, and properly maintained.
- Promote wellness initiatives and provide information on available programs.
- Collaborate with team members to develop engaging wellness activities.
Required Skills and Qualifications
- High school diploma or equivalent; college coursework in health sciences is a plus.
- Excellent interpersonal and communication skills.
- Ability to multitask and stay organized in a fast-paced environment.
- Proficiency in using office software and scheduling systems.
- Previous experience in a healthcare or customer service setting is preferred.
- CPR certification (or willingness to obtain).
- Positive attitude, good work ethic, integrity and empathetic toward people that are in pain
