What are the responsibilities and job description for the Rockstar Medical Receptionist...Be the Heartbeat of Our Physical Therapy Clinic with Growth Potentia position at FYZICAL Therapy and Balance Centers?
Job Description
Job Description
Who We Are :
FYZICAL Therapy & Balance Centers is a national leader in physical therapy and wellness, revolutionizing care with innovative treatments, cutting-edge tools, and personalized solutions. We’re not just different in name—our approach to patient care sets us apart, and we’re looking for someone exceptional to join our mission.
Responsibilities
What You’ll Do :
As the first point of contact for our patients, you’ll play a critical role in creating a welcoming and seamless experience. Your responsibilities will include :
- Providing a warm, professional first impression over the phone and in person.
- Scheduling new patient evaluations, managing reminders, and handling reschedules or cancellations.
- Verifying insurance eligibility and communicating plan fees and payment options.
- Maintaining patient records with accuracy, including intake information and insurance details in our EMR system.
- Collaborating daily with our sister clinics to ensure consistent, top-tier service.
- Managing front office duties like answering calls, handling mail, and other essential administrative tasks.
- Traveling to our sister clinic when coverage is needed.
Required Skills
Why Join Us?
This is more than just a job—it’s the foundation for a career in healthcare leadership. At FYZICAL, we invest in our team members, providing :
What You’ll Need to Succeed :
We’re looking for someone who is bilingual (English / Spanish) and embodies these qualities :
Who We Are as a Company :
FYZICAL Therapy & Balance Centers is transforming healthcare by combining private practice expertise with innovative systems, clinical education, and proprietary protocols. With over 600 locations nationwide and 15 in the Houston area, our teams deliver results that inspire patients and professionals alike.
If you’re ready to be part of a growing team where your contributions truly matter and your career can flourish, apply today!
Visit fyzicaljobs.com to learn more about what it means to be part of our mission-driven community.
