What are the responsibilities and job description for the Client Care Specialist position at FYZICAL Therapy & Balance Centers?
Why You'll Love This Job
If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Client Care Specialist opening at our location in Green Brook, NJ, that is a perfect fit for you!
As the first and last person our amazing clients see when they enter and leave our brand new and cutting-edge facility, your role as Client Care Specialist is central to our daily operations. Here, you will join a strong team that works together to help grateful patients get back to the lives they love. We are committed to changing the PT industry by creating non-traditional, individualized treatment plans and want you along on that important journey. As part of the FYZICAL family, you can take advantage of advancement opportunities, state-of-the-art technology and grow your career under an owner and practice leader who are fully invested in you. This is a unique opportunity to get involved in a growing locally-owned business expanding to a number of new locations in the next few years.
Are you looking to join an innovative company where you can establish yourself and advance your career as part of a top-rated team? If so, you should consider our Client Care Specialist position in Green Brook, NJ!
Start down your exciting career path today by applying for our Client Care Specialist job opening!
Responsibilities
- Handle patient scheduling, appointments, multi-phone line
- Gather new patient data; keep track of all patient referrals
- Disseminate information to patients; act as a go-between for patients and therapists
- Collect all payments; insurance verification and authorizations
- Send benefits paperwork to billing companies
- Answer phones, act as a patient liaison, answer any questions from potential or current patients
- Follow up on web and social media inquiries and schedule leads for screening/discovery visits
- Schedule patients; coordinate evaluations, re-evaluations, appointment reminders and cancellations
- Check mail; keep track of paper Explanation of Benefits sent in the mail, scan and upload to billing company
Skills & Qualifications
- High school diploma or equivalent
- Valid driver's license and reliable transportation
- Great communicator and multitasker, detail-oriented
- Positive attitude, good work ethic, integrity and empathetic toward people that are in in need of treatment
- Proficiency in the use of technology, computers, EHR and spreadsheets
- Previous experience in a clinic or physician's office is desired
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $18 - $22
