What are the responsibilities and job description for the Customer Service Associate position at G and D Beautiful Genes and more?
Job Overview
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a fast-paced retail environment. Your primary responsibilities will include assisting customers with their inquiries, processing transactions, and ensuring a positive shopping experience. The ideal candidate will possess strong communication skills and a passion for helping others.
Responsibilities
- Greet customers warmly and assist them with their inquiries in a friendly manner.
- Operate cash registers and handle cash transactions accurately.
- Process sales transactions using the Point of Sale (POS) system efficiently.
- Assist with stock management, including restocking shelves and maintaining inventory levels.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
- Upsell products to customers by understanding their needs and providing tailored recommendations.
- Maintain a clean and organized work area to ensure a pleasant shopping environment.
- Address customer complaints or concerns promptly and professionally.
Experience
- Previous experience in customer service or retail is preferred.
- Familiarity with cash handling procedures and retail math is beneficial.
- Experience using cash registers or POS systems is an asset.
- Bilingual candidates are encouraged to apply, as this can enhance customer interactions.
- Strong collaboration skills to work effectively within a team-oriented environment.
- A positive attitude and willingness to learn are essential for success in this role.
Join us in creating memorable experiences for our customers while growing your career in a supportive environment!
Job Type: Full-time
Pay: $18.93 - $21.92 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Ability to Commute:
- San Antonio, TX 78218 (Required)
Work Location: In person
Salary : $19 - $22