Storm Project Consultant (SPC)

This role is located in North Wales, Pennsylvania.

Are you interested in working more than just a roofing and siding company? G Fedale is a trusted partner dedicated to excellence in every aspect of our work. We are the one of the fastest growing roofing and siding companies in the tri-state area. Repeated voted as top work places in Delaware. With a legacy spanning 18 years, we have established ourselves as a leader in the industry, serving residential and commercial clients with top-quality craftsmanship, exceptional customer service and unwavering integrity.

The Estimator is tasked with driving revenue growth by converting leads into signed contracts and maintaining relationships with existing clients. Responsibilities include scheduling homeowner visits, generating leads through various channels, meeting with homeowners to understand their needs, presenting tailored solutions, and completing contracts. Additionally, the Estimator collaborates with team members, liaises with insurance adjusters, and provides feedback for improving revenue opportunities. Adherence to safety protocols and occasional travel for storm events are also part of the role.

Essential Duties and Responsibilities:

• Maintains and executes a schedule of canvassing and planned visits to homeowners. Works with the brand ambassadors, storm manager, sales manager, sales schedulers to ensure proper scheduling coordination.

• Generating storm leads and opportunities with cold calling, upsells, social media, partnering with brand ambassadors. and attending home shows.

• Contacts potential customers using information provided by the brand ambassadors and sales scheduler. Meets with homeowners to discuss needs. Listens to the customer, personally inspects the area of the home in question, and actively works with the customer to determine their exact needs.

• Presenting solutions and or insurance process for homes with storm damage and signing storm form contingency contract with customer.

• Meets with insurance adjuster and/or ladder assists, engineers as needed for site inspections and assisting with any questions they may have in regards to storm damage to the home.

• Presents solutions and overcomes objections to close deals. Working with customers to sign off on G Fedale contract.

• Completes contracts. Completes the proposal form with all specifications, prices, and payment terms. Ensures the customer understands that all work must be documented and sets proper expectations.

• Makes arrangements to either pick up the deposit check or have a payment sent to or called into the Billing Specialist at the Newport office.

• Assists in arranging financing. Works with the customer while onsite to apply for financing and is qualified, if applicable.

• Provides feedback to the Marketing and Production Departments. Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow.

• Provides information necessary for commission calculation on a timely basis. Works with the Accounting Department to ensure all information needed for calculating commission payments

• Seeks to improve productivity and results on a daily basis.

• Follows all Company safety rules and operating procedures, practices and guidelines.

• Completes other tasks as assigned by Management.

• Additional travel maybe required to emerging markets to respond to storm events during off hours and weekends.

Requirements:

• A degree from an accredited 4-year college or university with a major in business, marketing, or a related field, or a high school degree with significant sales and industry experience.

• 2-5 years of selling experience in the home building, remodeling, or renovation markets.

• Strong selling skills, including active listening, determining needs, the creation and presentation of solutions, overcoming objections, and closing the deal.

• A demonstrated ability to understand and work with contracts that provide for construction services or financing for construction services.

• A demonstrated understanding of home insurance and how home insurance claims are processed.

• Strong 4-function math skills: addition, subtraction, multiplication, and division.

• Demonstrated computer skills using a service-oriented CRM system, including mobile access.

• Excellent customer service skills, including the ability to keep calm and be clear with challenging Customers, staff, and vendors.

• Strong oral and written communications skills when interacting with Customers, staff, management, or vendors.

• Strong abilities to multi-task, prioritize activities, and react quickly to changing information.

• A valid driver's license with no restrictions on driving for company-related business.

• Strong analytical and problem-solving skills with an emphasis on quantitative methods.

• No restrictions or requirements preventing the ability to work in the US for any US company.