Maintenance & Warehouse Technician

Job Summary

Responsible for assisting in a variety of warehouse duties, including shipping and receiving, unloading, and loading trucks, fulfilling material requisitions, maintaining warehouse inventory with correct material levels and delivery of material.

KEY INTERACTIONS

G&H employees to include executive leadership, managers, mariners, office staff, industry associates, and outside vendors

Job Responsibilities

• Adhere to company policies and procedures
• Ability to work within the warehouse and engineering when requested
• Assist in diagnosing mechanical problems and executing repairs under the guidance of senior mechanics
• Be customer-focused and support the mission and goals of G&H Towing
• Communicate and collaborate effectively with supervisors and coworkers
• Communicate and collaborate effectively with supervisors and coworkers
• Complete deliveries by driving trucks/vans to docks, placing orders in material lockers, and processing delivery tickets
• Conduct weekly cycle counts and investigate discrepancies
• Contribute to team goals and related tasks as needed
• Demonstrate strong communication, interpersonal, organizational, problem-solving, time management, and planning skills
• Ensure that all mechanical and warehouse equipment is in good working condition by performing routine checks and identifying any issues
• Ensure a safe, clean work environment by keeping shelves, pallet areas, and workstations organized and adhering to procedures
• Ensure effective communication, professionalism, and dependability
• Follow oral and written instructions accurately and work independently with minimal guidance.
• Maintain accurate inventory records and update stock locations
• Maintain a clean and organized warehouse and workshop, ensuring safety standards are met, including adherence to OSHA regulations.
• Maintain confidentiality and manage multiple demands while upholding service standards.
• Manage coordination, organization, and planning, handle documents like bills of lading, shipping invoices, or delivery notes
• Oversee inventory control, documentation, and equipment maintenance
• Perform inventory controls to maintain quality standards for audits
• Perform routine maintenance on warehouse equipment and machinery to minimize downtime
• Prepare orders by processing material requests, pulling materials, packing, and placing orders in the shipping area
• Provide on-the-job for new employees in both warehouse and mechanical tasks
• Report any delivery defects
• Support the mechanic team by assisting in the maintenance and repair of equipment, tools, and vehicles.
• Troubleshoot and resolve issues; escalate as needed
• Unloading materials from trucks, checking for accuracy and verifying materials are intact
• Willing to work overtime, including after hours, weekends, and holidays
  
  

Education & Experience

• High school diploma or GED required; extensive experience may substitute for education
• Attention to detail and strong problem-solving skills
• Excellent interpersonal skills
• Forklift experience required
• Proficiency with computer hardware and software, including Microsoft Office, web browsers, email, and internet search engines
  
  

Required Licensure & Certifications

• Active and valid Texas driver's license
• Ability to obtain a Transportation Workers Identification Credential (TWIC)
  
  

Required Knowledge, Skills, & Abilities

• Ability to adapt to a warehouse environment and comply with OSHA standards
• Assist in both warehouse and mechanical tasks, including shipping and receiving materials, inventory control, and supporting mechanical repairs and maintenance. Perform a variety of duties to ensure smooth warehouse operations and support the maintenance team.
• Ability to troubleshoot, resolve issues, and escalate as needed
• Interpersonal skills to collaborate professionally and make sound judgments
• Maintain confidentiality and handle sensitive matters responsibly
• Manage multiple tasks while maintaining service standards
• Service-oriented with a customer-centric approach for both internal and external clients
• Strong analytical, problem-solving, organizational, time management, and planning skills
• Strong communication skills, both verbal and written, with a professional and effective approach
• Team player, supporting the mission and goals of G&H Towing
• Understand and execute complex oral and written instructions
• Work independently with minimal guidance
  
  

WORKING CONDITIONS

• Work hours will be assigned based on business needs however, work hours will typically be Monday-Friday from 7:30 am to 4:00 pm. By request from the department managers or department directors within Purchasing and Warehouse or Engineering, work hours may include irregular hours to assist in completing special tasks or assignments
• Out-of-regional travel may be required to attend training, seminars, or work-related events
• Work will be performed in the office
  
  

SPECIAL PROJECTS

• Assist the executive team when requested to complete special projects and complete all assignments within a negotiated time frame established by the department manager or director
• Completion of other duties as assigned by the department manager or director as it relates to the program and position
  
  

BEHAVIORAL COMPETENCIES

• Time Management
• Candidate is comfortable with goal setting and working in a team setting
• Excellent time management skills and ability to multi-task and prioritize work
  
  

Teamwork

• Candidate is autonomous, self-motivated to complete work-related tasks and solve problems, reliable, customer service oriented, and intrinsically driven to collaborate with and help the organization achieve the overall department visions and goals
• Candidate should be comfortable working autonomously and as a team, while always maintaining professionalism
  
  

Listening

• Candidate must be able to understand and act upon the verbal direction or explanation of support need
  
  

Resourcefulness

• Candidate will not hesitate to share creative or innovative ideas that will yield efficiency or provide resolution to needs or problems.
• Candidate will be proactive, working cross-functionally as needed to provide answers and solutions
  
  

Physical

ESSENTIAL JOB-RELATED PHYSICAL & MENTAL REQUIREMENTS

• Ability to ascend and descend stairs
• Ability to wear safety glasses, ear plugs, face masks, and other required PPE equipment while performing specific tasks that require protective safety gear
• Ability to sit, stand, bend, twist, kneel, stoop, and or reach for items
• Ability to detect and write effectively
• Ability to handle objects
• Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting
• Ability to hear with or without aid
• Ability to move around within an office setting and or other locations as needed
• Ability to operate office equipment
• Ability to push, pull, and or squat
• Ability to remain in a stationary position for long periods
• Ability to transport, adjust, and or move items up to 75 lbs
• Ability to have visual acuity to operate a motor vehicle and observe objects within the work setting
  
  

Mental

• Ability to accept constructive criticism
• Ability to anticipate needs
• Ability to cultivate a positive working environment
• Ability to express self clearly and effectively, orally and in writing, and use ethical and professional judgment
• Ability to deal professionally, ethically, and effectively with customers, co-workers, vendors, and the public including providing professional courtesy, tact, decision-making skills, prompt responsiveness, efficiency, and courteous customer service and assistance to all
• Ability to maintain regular attendance
• Ability to meet deadlines
• Ability to be professional and use professional judgment 100% of the time
• Ability to multi-task and plan time efficiently 100% of the time
• Ability to perform job description and duties with minor supervision
• Ability to reason and analyze effectively
• Ability to solve practical problems as it relates to the position
• Ability to understand, communicate, and comprehend information in English
• Ability to work professionally with others 100% of the time
• Required to pass and maintain all mandatory training
• Requires the ability to work collaboratively in a team setting
• Requires the ability to treat everyone professionally with courtesy, decency, and respect
  
  

WORKSITE ENVIRONMENTAL CONDITIONS

• Ability to work alone
• Ability to work closely with others
• Ability to work long and or irregular hours
• Potential exposure to tobacco products
• May be exposed to excessive noises
• May be subjected to both inside and outside environmental conditions, which include variations in temperature, dampness, humidity, heat, and cold
• May be subjected to exposure to fumes, dust, gases, odors, and or chemicals
• May be subjected to water and or liquids
• Travel by motor vehicle, van, bus, or plane
  
  

We are an equal opportunity employer and prohibit unlawful discrimination per federal, state, and local laws. We value diversity and are committed to being an inclusive environment for all candidates and employees representing a variety of backgrounds, perspectives, and skills. All employment is based on qualifications. Qualified individuals must be able to perform all the functions listed in the job description with or without reasonable accommodation as based on ADA requireme

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