What are the responsibilities and job description for the Franchise Business Consultant - Los Angeles, CA position at G.O.S.H. Inc?
Overview
The Franchise Business Consultant is responsible for advising and assisting franchisees in all appropriate areas of their business. The Business Consultant will be assigned a territory consisting of approximately 50 restaurants. This position will work from home and travel extensively within the assigned territory.
Accountabilities :
- Achieves financial and operational results through effective oversight of operations programs and initiatives.
- Completes targeted number of restaurant / Franchise Owner's (FO's) visits and provides exemplary business consulting services to Franchisees to drive their success.
- Plans field time appropriately to gain efficiencies and utilizes all systems and tools needed to execute highly effective visits
- Works as needed with cross-functional teams such as R&D, marketing, purchasing, training and others to launch and achieve targeted results for operations programs and initiatives. Ensures all FO's participate in all initiatives.
- Builds leaders; provides continuous leadership to his / her FO's related to leadership and successful operations management.
- Launches new operational programs, food products / other promotional items associated with the annual marketing calendar.
- Ensures specifications / Standard Operating Procedures and Food Safety procedures are followed (proper Brand representation).
- Focuses on Operation evaluations and follow-up procedures
- Ensures franchise participation in the Customer Experience program and uses data to coach, counsel and recognize operators.
- Executes brand marketing plan.
- Reviews P&L reports for each location in territory on a regular basis, leads analysis discussions with FO's and supports the development of action plans for improvement.
- Formulates action plans and sets deadlines for completion / compliance where needed.
- Maintain customer complaint resolution procedures and addresses issues at the restaurant level with the FO.
- Works through FO's to resolve critical issues immediately.
POSITION REQUIREMENTS
Job Type : Full-time
Benefits offered :
Job Type : , Full-time
Salary : $85,000 - $110,000
Salary : $85,000 - $110,000
