What are the responsibilities and job description for the Sales Territory Manager position at G.W. Van Keppel Co.?
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Covers assigned territory by pursuing customer retention, development, and satisfaction
- Secures orders by locating new prospects, determining needs, highlighting, and explaining benefits of equipment, and emphasizing the advantages for partnering with the Company
- Helping customers solve problems, providing technical assistance as needed, and assisting in estimating jobs
- Following-up with customers to update them on new products and/or product developments
- Keeping informed on new contracts and opportunities
- Establishing and maintaining strong and positive relationships with customers; settling complaints
- Attending industry exhibits, demonstrations and meetings and assisting with booth set-up as-needed
- Staying apprised of new products developed by the company and by competition
- Informing supervisor and other related managers of changes affecting his/her job performance and/or overall Company success
- Maintaining call schedules, preparing quotes and sales orders accurately and timely
- Following-up on all leads, contract lettings and inquiries; and following-through on potential sales deals
- Communicating with Company personnel, such as service, parts, and administrative personnel to discuss customer issues or potential for parts and service sales
- Ensuring that equipment is correctly delivered and meets all sales conditions as agreed
- Taking prompt action to render timely service in case of any deficiencies
- Collaborating with the Sales Manager(s) and Marketing/Advertising to develop and promote Specials, featured items and/or services
- Working closely with the Credits/Collection group regarding the condition of customer accounts and contracts financing
- Attending educational and training programs covering company policies, department objectives, products services and programs, and professional salesmanship and personal growth
- Controlling travel, telephone, and entertainment expenses, maintaining accurate expense records with receipts and submitting them in a timely manner
Job Qualifications:
- High School Diploma or equivalent required
- Legally eligible to work in the U.S.
- 18 Years old
- 4-year degree in business, finance, marketing, or related area is preferred and/or equivalent, documented heavy equipment sales experience
- Proficiency using Microsoft office products is required
- 1 years of past experience maintaining Customer-Relationship Management (CRM) software required
- Valid driver license with adequate DMV record required
- Willing to drive to customer sites within the territory
- Ability to attend and represent the company at industry trade shows and events required
- Successful pre-employment, post-accident and random drug/alcohol testing required
- Proficiency using a cell phone and laptop required
- Follows all company policies, safety procedures and government agency rules, standards, and regulations as they pertain to the position