What are the responsibilities and job description for the Passenger Assistance(Wheelchair) Agent- MEM - Memphis International Airport position at G2 Secure Staff?
G2 Secure Staff, LLC
Passenger Assistance Agent
$10.50 per hours plus tips. Tipped Position.
Job Summary
Passenger Assistance Agents provide extraordinary customer service to airline passengers who may require special assistance during airline travel, including disabled passengers, unaccompanied minors or passengers desiring wheelchair assistance for comfort. Provide assistance, information and customer service as requested to arriving, transferring or departing passengers. Safely transport passengers by providing walking assistance or wheelchair service as requested. Assist passengers with baggage as needed and coordinate with airline gate agents, dispatchers and management to ensure a safe and satisfactory travel experience. Strictly adhere to all safety and regulatory compliance procedures. No prior experience necessary.
Benefits
- Paid Time Off
- Health Benefits
- 401K Plan with Company Match
- Generous Company Holidays
- Company-provided Uniforms
Requirements
- Must be at least 18 years of age
- Ability to read, speak and understand English
- Capable of lifting, holding or carrying up to 75 pounds repetitively
- Attention to detail and a service oriented attitude
- Pass an extensive post-offer pre-employment drug test, background check and criminal history record check required to obtain access to airport security identification display areas (SIDA)
- Ability to work nights, weekends and holidays to serve airline passengers
- Previous customer service experience preferred
Why G2 Secure Staff?
G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. We provide a full range of airport services including ground handling, cargo, cabin cleaning and passenger assistance. The G2 core values of “People, Service and Integrity” provide the foundation of our culture that promotes diversity and inclusion. With operations in nearly 70 airports in the US, we strive to promote from within and provide career development and relocation opportunities.
Join the growing G2 family today and enjoy Paid Time Off, Benefits, 401K Plan with company match and generous company holidays. Get on board the airline industry recovery today!
EOE/M/F/D/V/SO
COVID-19 precautions
· Personal protective equipment provided or required
· Plastic shield at work stations
· Temperature screenings
· Social distancing guidelines in place
· Sanitizing, disinfecting, or cleaning procedures in place'
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Job Type: Full-time
Pay: $10.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
COVID-19 considerations:
· Personal protective equipment provided or required
· Plastic shield at work stations
· Temperature screenings
· Social distancing guidelines in place
· Sanitizing, disinfecting, or cleaning procedures in place
Education:
- High school or equivalent (Required)
Work Location: One location
