QA Auditor-IAH Airport

G2 Secure Staff is expanding and looking to add to the Quality Assurance Auditor operations in George Bush Intercontinental Airport(IAH)

Title: Quality Assurance Auditor

Pay Range: $18.00 per hour

Shift: AM, PM, RON, Weekends

The Quality Assurance Auditor will report to the Audit Manager. The position entails observing teams while they perform their roles of cleaning aircraft cabins and conducting security searches to identify any gaps in compliance with the customer’s standard operating procedures (SOP) and regulatory search requirements. The successful candidate will also perform on the spot coaching with team members to correct misses and will track and trend results to share with local Station Manager, Audit Manager and other leaders.

Primary responsibilities for this position include the following:

• Plans and executes operational and quality assurance observations, measuring compliance with airline’s SOP, regulatory requirements, and internal controls.
• Meets or exceeds audit quantity targets.
• Actively participate in the Safety Management System (SMS)
• Reviews documents to ensure compliance with SOP changes.
• Identifies and documents audit/observation findings and records in company’s audit tool. Reporting process includes taking photos and detailed written documentation of findings and/or successes.
• Conducts “on-the-spot” coaching to correct deficiencies noted during observations.
• Performs other related work as assigned by management.
• Develops and maintains collaborative relationships with operational leader colleagues, customer and external contacts.
• Attends weekly team meetings.

Minimum Qualifications:

• Associate or bachelor’s Degree or 2 years Quality Assurance audit or training experience is preferred
• Self-starter with ability to work with minimal guidance
• Superb customer service and collaboration skills
• Strong attention to detail with excellent organizational skills
• Excellent oral and written communications skills required
• Must be able to manage multiple priorities
• Flexible schedule; some nights and weekends required
• Ability to travel occasionally
• All applicants must consent to and pass a drug test as part of a conditional job offer.-Required

Language Skills:

• Ability to communicate effectively in the English language
• Ability to read and interpret documents such as safety rules, operating and procedure manuals, and employee handbooks
• Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers, and the public
• Must also possess and utilize effective listening skills

Why G2:

• Healthcare Benefits
• PTO Paid Time Off Benefits
• Company Matched 401k Options
• Employee Discount Program
• Employee Assistance Program

G2 Secure Staff, LLC is a preferred provider of aviation support services to all major airlines in the United States. Based in Irving, Texas, G2 Secure Staff employs 11,000 aviation professionals at 88 U.S. airports, offering reliable aviation services, including ground handling, cabin cleaning, customer assistance, and security solutions, optimizing quality and efficiency for our clients.

EOE/M/F/D/V/SO

This posting does not apply to Colorado and New York City. The salary for this or similar positions may differ based on the location’s cost of living or Living Wage Ordinances.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift

Education:

• Bachelor's (Preferred)

Experience:

• Supervising: 1 year (Preferred)
• Auditing: 1 year (Preferred)
• airline operations: 2 years (Preferred)

Work Location: In person

Salary : $18