Supervisor- St. Louis Lambert International Airport

G2 is looking for candidates that have strong leadership/supervisory experience, customer service experience, and a willingness to learn. Aviation experience is preferred, but not required.

G2 Secure Staff is an industry leader and premier provider of support services to the airline industry in over 70 US airports today, with more than 6,000 employees nationwide!
Join us and work in the exciting and fast paced aviation industry!

MUST BE ABLE TO WORK: MORNINGS, AFTERNOONS, EVENINGS, WEEKENDS AND HOLIDAYS

We offer competitive benefits including: - Paid Vacation- Direct Deposit- Company-provided Uniforms- MasterCard Pay-cards- 401K Program - Health Insurance options.

Please know: We do pre-employment drug screens and all candidates must meet necessary requirements to obtain a security sensitive identification badge. In addition, you must have a valid Driver’s License and good driving record (NO DUI’S/DWI’S) in the last 3 years, and no moving violations / tickets in the last 12 months).

Job Description: Responsible for the day-to-day activities of specific operation including staff, scheduling time sheets and reporting to clients.

This posting is not applicable to the state of Colorado and New York City. The salary for this position or similar positions may differ based upon the location’s cost of living or Living Wage Ordinances.

QUALIFICATIONS:

EDUCATION AND EXPERIENCE

1. High School diploma or equivalent.

2. Some supervisory/management in shift work environment experience necessary.

3. Must have proven previous supervisor/management exp.

4. Verbal and written communications skills

5. Must be 18 years of age or older.

6. Must have a home telephone.

7. Must have reliable transportation.

PERSONAL AND PHYSICAL REQUIREMENTS

1. Treat all information as confidential.

2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.

3. Must be able to sit, stand, lift, and/or bend throughout shift.

4. Must pass pre-employment and random drug tests.

5. Must be able to read, understand and carry out instructions in English.

6. No criminal convictions

7. Must be able to verbally direct in English.

8. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).

9. Be able to resolve problem situations with passengers when necessary.

PERFORMANCE RESPONSIBILITIES:

1. Must be able to perform all duties of subordinate employees when necessary.

2. Must be familiar with all pertinent regulations. (Company/Client/Government Agencies)

3. Schedule personnel daily and furnish copy to General/Ops or Account Manager.

4. Monitor employee activity and makes adjustments as needed.

5. Make sure employee follow all regulations/procedures.

6. Make decision concerning the operation when the Shift Supervisor or General

7. Manager is not available.

8. Check In/Out sheets to insure all employees have logged in times correctly

9. Deals courteously and tactfully with fellow employees

10. Handle complaints

11. Communicate effectively with fellow employees and client representatives.

12. Make recommendations to General Manager and/or Ops Manager regarding personnel performance.

13. Communicate safety hazards and equipment problems to General Manager/Ops Manager or Account Manager.

14. Make sure state licenses and training records are current.

15. On call 24 hours per day.

16. Report inquiries and other major incidents to General Manger/Ops Manager or Account Manager.

17. Handle Off Schedule Operations when General Manager/Ops Manager is not available.

18. Respond to inquiries from client, staff, and passengers in a courteous manner.

19. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.

20. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.

21. Attend meetings and in services as required.

22. Utilize appropriate communications channels and maintain records, reports and files as required.

23. Must be in proper uniform or business attire as directed by company officials. Identification badges must always be visible.

24. Adhere to company policies and procedures and participate in achievement of company objectives.

25. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.

26. Perform quality assurance audits as directed to conform to client’s specifications and/or procedures.

27. Perform other duties as requested.

This posting is not applicable to the state of Colorado and New York City. The salary for this position or similar positions may differ based upon the location’s cost of living or Living Wage Ordinances.

G2 is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability.

EOE/M/F/D/V/SO