Cash Application Specialist

For over 50 years, GA Foods has been creating and delivering high-quality, nutritious, and well-balanced meals to seniors, children, the military, and emergency response. GA Foods sets itself apart with flavorful menus tailored to our clients' palates, an unmatched delivery service, and a strong one-team attitude.

GA Foods is seeking a dedicated Cash Application Specialist responsible for accurately processing and reconciling incoming payments from insurance companies and other customers. This role ensures timely posting of payments to the appropriate accounts, reconciles cash receipts with bank deposits, and collaborates with internal teams to resolve discrepancies. The position is crucial in maintaining accurate financial records and ensuring the efficient processing of insurance claim payments.

Key Responsibilities:

• Payment Processing: Accurately apply insurance payments, adjustments, and denials to patient accounts promptly.
• Bank Reconciliation: Reconcile daily cash receipts with bank deposits to ensure consistency and accuracy.
• Account Reconciliation: Balance daily cash receipts and ensure all payments are correctly posted and matched to corresponding claims.
• Discrepancy Resolution: Identify and resolve payment discrepancies, such as underpayments, overpayments, and misapplied payments.
• Denial Management: Review and analyze claim denials or payment discrepancies, coordinating with billing and collections teams to address issues.
• Documentation & Reporting: Maintain detailed records of all payment transactions and generate reports for management as needed.
• Communication: Collaborate with insurance companies, billing teams, and other departments to ensure accuracy in payment postings and resolve outstanding issues.
• Compliance: Ensure all cash applications and bank reconciliations adhere to company policies, industry regulations, and HIPAA guidelines.

Qualifications & Skills:

• Education: High school diploma or equivalent required; Associate's or Bachelor's degree in Finance, Accounting, Healthcare Administration, or a related field preferred.
• Experience: 4 years of experience in cash applications, accounts receivable, bank reconciliation, or medical billing in a healthcare or insurance environment.
• Technical Skills: Proficiency in accounting software, medical billing systems (e.g., Epic, Cerner), and Microsoft Excel.
• Attention to Detail: Strong analytical skills with a high level of accuracy in payment posting, reconciliation, and bank transactions.
• Problem-Solving: Ability to identify and resolve discrepancies promptly.
• Communication: Excellent verbal and written communication skills to interact with internal teams and external payers.

Work Environment:

• Location: 100% on-site
• Pace: Fast-paced environment requiring strong organizational and time management skills.

Additional Skills:

• Language Skills: Ability to read, analyze, and interpret general health and social service guidelines, technical procedures, or governmental regulations. Ability to write reports, health correspondence, and procedure manuals. Capable of effectively presenting information and responding to questions from groups, patients, center staff, and the general public.
• Mathematical Skills: Proficiency in basic mathematical functions, including addition, subtraction, multiplication, and division using whole numbers and common fractions.
• Customer Relationships: Follow through with customer inquiries, requests, and complaints. Forward difficult and non-routine inquiries or requests to the appropriate level for resolution.

Physical Demands:

• Primarily a desk-based role in a professional office setting.
• Frequent sitting, standing, and walking are required daily.
• Some bending and filing may be required (<10% of time).
• Ability to lift files (<10 lbs.), open filing cabinets, and stand or bend as necessary.
• Over 2/3 of time spent sitting, using hands to handle paperwork, and engaging in verbal communication.

Position Type:

• Full-time, non-exempt-level position based at corporate headquarters.

Equal Opportunity Statement:

At GA Foods, we are deeply committed to the principles of equal employment opportunity. It is our policy that all employment decisions are made without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetics, disability, veteran status, or any other characteristic protected by local, state, or federal law.

We base all employment decisions on merit, qualifications to perform the essential job functions (with or without reasonable accommodations), and business needs. GA Foods also provides affirmative action in employment for qualified individuals with disabilities and protected veterans, in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

GA Foods is proud to be a Drug-Free, Smoke-Free Workplace and an Equal Employment Opportunity Employer.