Sales Support Manager

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries.  We serve over 3,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers, and suppliers worldwide, with 31 leasing, sales, distribution, and MRO operations in 19 countries. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

Reporting to the Senior Sales Director, the Sales Support Manager will use their combined experience and expertise to deploy a commercial bid process that meets the customers RFP requirements with GAT’s expansive portfolio of products and service solutions. This process will include but will not be limited to leading a proposal team, approvals and approval authority management, providing metrics for revenue and margin targets, process flow management, proposal documentation, deal sheet management, and contract creation for Airlines, OEM, and major MRO Customer sales support. The prime deliverables will be  timely and efficient customer response, simplicity, flexibility and empowerment of contract deliverables achieved in the role. This is an onsite role base in Fort Lauderdale, Florida.  

Responsibilities:

•    Develop a deep understanding of GATs expansive product and service offerings and the ability to effectively communicate them, both internally and externally, as solutions to our customers' problems.

•    Create and deploy a commercial bid process to serve the needs of the business and its customers

•    Collaborate with all internal business units to assemble a creative plan for each proposal

•    Work with the relevant internal business managers to ensure modeling of proposals to satisfy customer requirements and ensure highest revenue and margin targets

•    Design procedures and process flow utilizing maximum IT efficiency to support the business

•    Prepare a full proposal for each RFP that is innovative to the need of the customer

•    Once selected, ensure contract rollout, and relevant internal legal management to close the deal

•    Use effective leadership and delegation skills across the proposal team, including sales, product line managers, logistics, finance and legal 

Qualifications:

•   5 yrs experience within a variety of complex aviation commercial process settings

•   Ability to build high quality proposals and presentations in pdf / word / ppt

•   Excellent writing and editing skills

•   Excellent project management and ability to manage multiple deliverables

•   Experience in understanding and evaluating aviation business models; strong general business acumen

•   Experience in contract management and customer fulfillment

•   Experience in sales, marketing and customer program/support

•   Salesforce and Quantum experience a plus, but not required