What are the responsibilities and job description for the Client Success Navigator position at GAAMHA?
Chart a Course to Success: Become a Client Success Navigator!
Do you have a passion for helping others live their best lives? Are you a natural encourager, someone who sees the potential in everyone? If so, GAAMHA has an incredible opportunity for you: become a Client Success Navigator (CSN)! We're not just looking for someone to fill a job; we're seeking a navigator, a guide who can help individuals with disabilities chart a course toward greater independence, community inclusion, and a truly fulfilling life.
At GAAMHA, we believe everyone needs community and our communities need everyone. As a CSN, you'll be at the heart of that belief, providing personalized support and training that empowers individuals to achieve their goals and live rich, meaningful lives. GAAMHA is a 501(c)3 Nonprofit Organization.
What You'll Do (and Why It Matters):
We offer different levels of CSN positions, with opportunities for advancement based on certifications, experience, and performance.
Physical Requirements:
This role involves some physical activity, including assisting with daily living activities, bending, cleaning, standing, climbing, kneeling, and pushing (e.g., wheelchairs).
If you're ready to be a true navigator and empower others to achieve their full potential, we encourage you to apply! Let's work together to build a community where everyone can thrive.
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Do you have a passion for helping others live their best lives? Are you a natural encourager, someone who sees the potential in everyone? If so, GAAMHA has an incredible opportunity for you: become a Client Success Navigator (CSN)! We're not just looking for someone to fill a job; we're seeking a navigator, a guide who can help individuals with disabilities chart a course toward greater independence, community inclusion, and a truly fulfilling life.
At GAAMHA, we believe everyone needs community and our communities need everyone. As a CSN, you'll be at the heart of that belief, providing personalized support and training that empowers individuals to achieve their goals and live rich, meaningful lives. GAAMHA is a 501(c)3 Nonprofit Organization.
What You'll Do (and Why It Matters):
- Empowerment Advocate: You'll plan and support individuals in a wide range of daily activities, from vocational training and personal living skills to recreational outings and community integration. You'll help them discover new interests, build confidence, and become more independent.
- Health and Safety Champion: You'll assist individuals in maintaining healthy lifestyles, monitor their well-being, and ensure a safe and clean environment. You'll be a key observer and will report any changes in their health or behavior.
- Life Skills Coach: You'll provide training and assistance in everything from healthy dietary choices to personal hygiene, adapting your approach to meet each individual's unique needs.
- Communication Hub: You'll stay connected with the team by checking and responding to program messages daily.
- Performance Partner: You'll observe, evaluate, and provide feedback on individuals' performance in group settings and work assignments, helping them develop valuable skills and build self-esteem.
- Transportation: You'll safely transport individuals to activities, work, and home, adhering to all GAAMHA safety policies.
- Record Keeper: You'll accurately document progress, observations, and other important information in our electronic records system, ensuring compliance with all regulations.
- Team Player: You'll actively participate in required training and maintain a professional demeanor at all times, reflecting GAAMHA's values and commitment to dignity and respect
- A high school diploma or equivalent
- Experience in human services or working with individuals with disabilities is a plus, but your genuine desire to help others is what truly matters.
- Fluency in written and oral English. Bi-Lingual candidates a plus!
- A clean CORI (criminal record check)
- A valid driver's license and a good driving record
We offer different levels of CSN positions, with opportunities for advancement based on certifications, experience, and performance.
Physical Requirements:
This role involves some physical activity, including assisting with daily living activities, bending, cleaning, standing, climbing, kneeling, and pushing (e.g., wheelchairs).
If you're ready to be a true navigator and empower others to achieve their full potential, we encourage you to apply! Let's work together to build a community where everyone can thrive.
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