What are the responsibilities and job description for the Front Desk Receptionist position at Gables of Ojai?
Overview
We are seeking a friendly and professional Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our residents and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, computer literacy, and the ability to handle phone systems with excellent phone etiquette.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Manage incoming calls, directing them to the appropriate personnel while maintaining a high standard of phone etiquette.
- Perform data entry tasks accurately and efficiently, ensuring all information is up-to-date in our computerized systems.
- Maintain an organized front desk area, ensuring it is tidy and presentable at all times.
- Assist with administrative duties such as scheduling appointments, managing calendars, and handling correspondence.
- Support office management by ordering supplies and coordinating maintenance requests as necessary.
- Respond to inquiries from residents and provide information about services offered.
- Collaborate with team members to ensure smooth daily operations.
Requirements
- Proven experience as a clerk or receptionist in an office setting is preferred.
- Proficiency in using phone systems and handling multiple calls simultaneously.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Excellent computer literacy, including familiarity with office software applications for data entry and document management.
- Exceptional communication skills, both verbal and written, with a focus on providing outstanding customer service.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Previous experience in administrative roles or office management is a plus.
If you are passionate about providing excellent service and have the skills required for this role, we encourage you to apply!
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work Location: In person
Salary : $17 - $18