What are the responsibilities and job description for the E-Commerce Channel Manager (On-Site or Remote) position at Gabriella White?
Are you passionate about data and e-commerce relationships? As the E-Commerce Channel Manager, you'll lead strategic initiatives for our family of brands, Gabby, Summer Classics, and Wendy Jane. You will leverage data-driven insights to drive revenue growth. From cultivating strong partnerships to enhancing operational efficiencies and identifying emerging trends, this role is your opportunity to make a significant impact in the fast-paced world of e-commerce.
Who We Are
Gabriella White is home to our family of brands - Gabby, Summer Classics, and Wendy Jane. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the everyday to the exceptional. We are united by our vision as well as our collective spirit and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.
As a premier innovator, manufacturer, and retailer of luxury furniture and accessories, our brands are loved by designers and design-minded consumers for creating timeless outdoor living and transitional, eclectic furniture and accessories for every part of the home. We’re always looking for talented people to join our team and grow together.
What We Offer
Who We Are
Gabriella White is home to our family of brands - Gabby, Summer Classics, and Wendy Jane. We are growing in all areas of the business and are proud to be family-owned and operated since 1987. Together, we furnish life's best moments, from the everyday to the exceptional. We are united by our vision as well as our collective spirit and our culture is shaped by our core values: Dedication – Enthusiasm – Synergy – Integrity – Goal-Oriented – Nimble, or simply put DESIGN.
As a premier innovator, manufacturer, and retailer of luxury furniture and accessories, our brands are loved by designers and design-minded consumers for creating timeless outdoor living and transitional, eclectic furniture and accessories for every part of the home. We’re always looking for talented people to join our team and grow together.
What We Offer
- Comprehensive health, dental, and vision plans
- 401(k) with match after 12 months
- Employee Assistance Program and Chaplain Services for emotional and mental well-being
- Paid sick leave, vacation, holidays, and parental leave
- Monthly incentive and bonus opportunities
- Generous discounts on our exceptional products
- Serves as the primary point of contact for e-commerce stakeholders, including internal teams and external partners.
- Cultivates and maintains strong relationships with marketplace platforms, vendor accounts, and internal cross-functional teams.
- Develops and implements growth strategies to drive incremental revenue and profitability, leveraging data-driven insights and market trends.
- Optimizes current e-commerce accounts to minimize costs associated with damages, returns, buyer remorse, and carrier inefficiencies.
- Collaborates with IT, Operations, and Category Management teams to enhance back-end operations, ensuring seamless integration of new items and ongoing maintenance.
- Utilizes automation tools and workflow optimization strategies to improve operational efficiency and scalability.
- Establishes and maintains performance dashboards to monitor sales, margin trends, product data accuracy, and overall channel health.
- Ensures compliance with Minimum Advertised Price (MAP) policies across all e-commerce channels.
- Conducts competitive benchmarking and industry research to recommend best-in-class practices for e-commerce channel management.
- Identifies and capitalizes on emerging trends, tools, and technologies to enhance online customer engagement and improve channel performance.
- Collaborates with marketing and sales teams to develop strategies that minimize channel conflicts while maximizing visibility and revenue.
- Maintains the integrity of product data within the Product Information Management (PIM) system to ensure accurate representation across all e-commerce channels.
- Expedites the launch of new products on Pure Play accounts by streamlining workflows and reducing lead times.
- Delivers data-driven recommendations to improve assortment and identify gaps in product offerings.
- Periodically travel as required to attend industry events, vendor meetings, or training sessions.
- Bachelor's degree in a related field or equivalent working experience.
- 3-5 years of relevant experience.
- Proficiency with analytic tools and technologies, with experience in forecasting and trend identification.
- Strong knowledge of Microsoft Office Suite, particularly Excel.
- Understanding of merchandising standards and best practices to maximize exposure and positioning within the marketplace.
- Ability to communicate effectively cross-functionally with other departments.
- Sense of ownership and pride in performance and impact on company success.
- Critical thinker with problem-solving skills.
- Team player with high attention to detail and effective time-management skills.
- Above-average interpersonal, presentation, and communication skills.
- Ability to travel up to 25% of the time, local and interstate with occasional overnight.
