What are the responsibilities and job description for the Commercial Sales Specialist position at GAC 2022?
General Purpose & Essential Duties:
The Commercial Sales Specialist 1 sells alarm systems and other surveillance equipment to businesses/commercial entities to monitor security at a commercial level. The Commercial Sales Specialist 1 is responsible for preparing proposals, running appointments and closing sales.
- Expert knowledge of products, services, pricing, methods, history, and reputation of Guardian Alarm
- Prospect for new business in addition to Guardian provided leads
- Speak as a security expert and representative of Guardian Alarm to such groups as business networking associations, civic, and fraternal organizations
- Work as assigned on Guardian sponsored exhibits to secure leads for new business
- Participate in Guardian sponsored sales training programs and meetings
- Determine customer desirability in view of ability to pay, potential trouble runs, etc.
- Conduct physical surveys of premises and identifies areas and means of protection
- Design protective systems in accordance with the needs of prospects, and price systems in accordance with established price lists
- Prepare and present sales presentations and proposals to prospect, identifying positive features and benefits of our products and services over those of competition
- Follow up on prospect and negotiate contract terms and clauses and prepare final contract for signature
- Process contracts, paperwork and other work orders and complete all sales documentation in accordance with approved and standardized procedures
- Perform a credit check approval prior to approval of contract
- Provide timely resolutions to any customer inquiries and/or issues
- Assist in collection of customer’s unpaid installation balance
- Manage all leads in database, updating as needed
- Coordinate sales activities with operations supervisors and assist them on installation and/or service questions regarding systems sold
- Keep abreast of standards and requirements set forth by regulatory bodies and of new equipment and services available within Guardian
- Follow-up with the customer after the installation to ensure the customers’ expectations have been met
Required Skills, Abilities, Education & Experience:
- Excellent verbal and written communication skills
- Excellent sales and negotiation skills
- Thorough understanding of products to be sold
- Organized with an attention to detail
- Proven ability to build and maintain relationships with clients
- Proficient with Microsoft Office Suite or related software
- Proficient with CRM software
- High school diploma or equivalent
- Some College or equivalent work experience preferred
- 3-5 years business to business sales experience required
- Security industry experience preferred
