Agent Desktop Engineer

Role and responsibilities:





Key Responsibilities:

Design and implement the agent desktop environment, leveraging Google's agent desktop tools.

Select and configure agent desktop tools and applications.

Optimize the agent desktop for efficiency and productivity.

Provide training and support to agents.





Please add the below to the comment section:

Legal Name:

Current Location: (City, State & Zip Code):

Home location:

Relocate:

Bill Rate:

CTH After 3 Months:

Travelling Availability:

Availability to Start:

Phone/Mobile Number:

Skype ID:

Email Address:

Visa Type:

Visa Expiration Date:

Hiring Status:

Are you working directly with the contractor's visa holder:

If not indicate # of layers and names of the company:

Indicate if the Candidate has worked in CG before and where:

Ex-Capgemini Employee:

LinkedIn Account: (If available)

Time slots for an interview:

Contractor approved to share its resume to client:

Skills summary:





Resumes will be rejected for the following reasons:

- Different format

- Missing details in comments section

- Missing text box in the header

- Photo ID included containing personal information other than legal name and photo



Rebeca Jimenez

External Resource Manager (ERM) | SubCo Staffing Center

Capgemini North America | Guatemala







JOB DESCRIPTION



"10 overall years experience; 3 on Technologys listed below

CES/CCAI, Dialogflow CX, Agent Assist, Insights, virtual agent built, CCaaS, CCAIP, Agant desktop, Webhooks



"" Key Responsibilities:

o Design and implement the agent desktop environment, leveraging Google's agent desktop tools.

o Select and configure agent desktop tools and applications.

o Optimize the agent desktop for efficiency and productivity.

o Provide training and support to agents."""