What are the responsibilities and job description for the MES Plant Services IT Support position at GAC Solutions Inc.?
Job Details
Job Description: MES Plant Services IT Support Senior Consultant
Location: New York Area
The lead for MES Plant Services, overseeing daily operations, coordinating tasks among team members, and ensuring alignment with production goals.
Drive continuous improvement initiatives within MES operations, leveraging user feedback and performance data to enhance system functionality and user experience.
1.Technical Support:
oProvide first-level and second-level technical support for MES applications, addressing user inquiries and issues promptly.
oTroubleshoot and resolve MES-related software and hardware issues, coordinating with vendors when necessary.
2.System Monitoring and Maintenance: